Helpdesk & Proximity Support Senior Officer
Há 3 dias
**About the job**
The Helpdesk & Proximity Support Officer provides a quality support to end users in all BNP Paribas Buildings in accordance to the procedures
**Your Main Activities Are**
Ensure support to end users in the scope of Facilities Management
Premises management and control (helpdesk tickets and calls, mail, parking, physical accesses, cleaning, human security, central key keeper, waste, recycling)
Smartcards & lockers attribution
Reception to suppliers, couriers, express
Daily distribution of documentation and mail throughout the building
Institutional Reception Support and Visitors Reception
Catering ordering and events support
Meeting rooms reservation and preparation
Physical archive out control
Perform and execute the 1st level controls and statistic indicators assigned to the role
**Profile and Skills to Success**
Bachelor’s degree in Economics, Finance and Accounting
Up to 2 years of experience in Administrative Support
Knowledge of Facilities and Services Management
Proficiency in Microsoft Office tools and Sailpoint
Organizational skills, proactivity and ability to collaborate with others
LI-Hybrid
**Why joining BNP Paribas?**
**Leading banking institution**
BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history. It has a presence in 65 countries, with around 190 000 Employees - including more than 145 000 in Europe.
**Our presence in Portugal**
Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.
**International reach**
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
**Retail Banking**,** a division that brings together all of the Group’s retail activities and specialised business lines;
**Investment & Protection Services** that include specialised businesses offering a wide range of savings, investment and protection services;
**Corporate & Institutional Banking** division that offers tailored financial solutions for corporate and institutional clients.
**Diversity and Inclusion commitment**
**Commitment towards work/life balance**
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
**Remote Working Conditions**
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
- In case you are selected for this role, further documentation will be requested to support your hiring process.
-
Lisboa, Portugal BNP Paribas Tempo inteiroHELPDESK & PROXIMITY SUPPORT SENIOR OFFICER (JOB NUMBER: 2404LCF18141) **About the job** - The Helpdesk & Proximity Support Officer provides a quality support to end users in all BNP Paribas Buildings in accordance to the procedures **Your Main Activities Are** - Ensure support to end users in the scope of Facilities Management - Premises management and...
-
Helpdesk & Proximity Support Senior Officer
1 semana atrás
Lisboa, Lisboa, Portugal BNP Paribas Tempo inteiroHELPDESK & PROXIMITY SUPPORT SENIOR OFFICER (JOB NUMBER:2404LCF18141)About the job The Helpdesk & Proximity Support Officer provides a quality support to end users in all BNP Paribas Buildings in accordance to the proceduresYour Main Activities Are Ensure support to end users in the scope of Facilities Management Premises management and control (helpdesk...
-
Helpdesk & Proximity Support Senior Officer
1 semana atrás
Lisboa, Lisboa, Portugal BNP Paribas Tempo inteiroAbout the jobThe Helpdesk & Proximity Support Officer provides a quality support to end users in all BNP Paribas Buildings in accordance to the proceduresYour Main Activities AreEnsure support to end users in the scope of Facilities ManagementPremises management and control (helpdesk tickets and calls, mail, parking, physical accesses, cleaning, human...
-
Senior Helpdesk
4 semanas atrás
Lisboa, Portugal Michael Page Portugal Tempo inteiroSenior Helpdesk (m/f)Referencia: JN -******** Adicionado em 27.05.2024 Sobre os nossos clientes * Our client is a global company in industry sector; * Our client is an reference company with more than 100 years in the market. Descriçao da oferta This client is looking for Senior Helpdesk, specialist in software support, with experience in ServiceNow. ...
-
Senior Helpdesk
4 semanas atrás
Lisboa, Portugal Michael Page Portugal Tempo inteiroSenior Helpdesk (m/f)Referencia: JN -******** Adicionado em 27.05.2024 Sobre os nossos clientes * Our client is a global company in industry sector; * Our client is an reference company with more than 100 years in the market. Descriçao da oferta This client is looking for Senior Helpdesk, specialist in software support, with experience in ServiceNow. ...
-
Senior Helpdesk
1 semana atrás
Lisboa, Lisboa, Portugal Michael Page Portugal Tempo inteiroSenior Helpdesk (m/f)Referencia: JN -*Adicionado em Sobre os nossos clientes Our client is a global company in industry sector; Our client is an reference company with more than 100 years in the market. Descriçao da oferta This client is looking for Senior Helpdesk, specialist in software support, with experience in ServiceNow. Description Provides level...
-
Senior Technician Production Support
Há 5 dias
Lisboa, Portugal Software & Support Media Gmbh Tempo inteiroDellent is a consulting company focused in System Information and Telecommunications. Our goal is to help our candidates and consultants to take a step forward in their careers through projects that meet their needs and expectations.In this project you will be able to contact with one of the key players in banking in the EU and around the world. Thus, you...
-
Field Support
2 semanas atrás
Lisboa, Portugal Integer Consulting Tempo inteiroProcuramos um Profissional de **Field Support / Helpdesk** para integrar um projeto, presencial, no setor do Retalho. O projeto inicia em 30 dias. **Requisitos**: - Formação na área de IT, ou similares - Experiência em field support e helpdesk superior a 2 anos - Experiência na manutenção diária de sistemas multimédia, audiovisuais e...
-
Helpdesk Support
1 semana atrás
Lisboa, Lisboa, Portugal Izertis Tempo inteiroAre you passionate about challenges? Izertis is your company. We are looking for a Helpdesk Support reinforce our internal team in Lisbon.Responsibilities: Provide firstline technical support to users of the company's computer systems (in person or remotely);Requirements: Proven Experience and over 3 years in Helpdesk Functions; Experience in Installing and...
-
Helpdesk Support
1 semana atrás
Lisboa, Lisboa, Portugal Innovation Makers Tempo inteiroNa Innovation Makers continuamos em expansão e pretendemos reforçar a nossa equipa IT Support com um elemento de helpdesk.Local: Carnaxide, Lisboa, PortugalRegime: PresencialPeríodo de trabalho: Full-timeCargo:Principais responsabilidades: Suporte operacional aos colaboradores da empresa Diagnosticar e solucionar problemas de software e hardware nos...
-
Senior Human Resources Officer
Há 5 dias
Lisboa, Portugal Amaris Consulting Tempo inteiroSenior Human Resources Officer [F/M/X] Lisboa Senior Human Resources Officer [F/M/X]LisboaLisbon, Lisbon, Portugal The aim of the Human Resources Department is to ensure Mantu growth by giving to employees the right support and career development throughout their work experience. HR Governance offers mobility and training solution, manages payslips and...
-
Management Support Officer
1 semana atrás
Lisboa, Lisboa, Portugal Fórum Selecção Tempo inteiroFórumSelecção is looking for Management Support Officer (M/F) for a Corporate Bank (Lisbon)Main activities: – Responsible to compile data using statistical tools to produce monthly reports on KPI's, activity/volumes/general Department performance; – Responsible to correctly control/analyze/evaluate documentation/content produced by the Department to...
-
Helpdesk Coordinator
3 semanas atrás
Lisboa, Portugal Olisipo Tempo inteiroReferência 12491_HelpdeskCoordinator_Lisbon **Descrição**: Helpdesk **Perfil**: - Bachelor's degree in Computer Science, Information Technology or related field; - Experience in IT helpdesk support and team management; - Knowledge in ITSM and support control systems; - Excellent skills in Windows, macOS, Microsoft 365, Zoom and networking; - Knowledge...
-
Management Support Officer
1 semana atrás
Lisboa, Lisboa, Portugal Fórum Selecção Tempo inteiroFórum Selecção is looking for Management Support Officer (M/F) for a Corporate Bank (Lisbon)Main activities:– Responsible to compile data using statistical tools to produce monthly reports on KPI's, activity/volumes/general Department performance;– Responsible to correctly control/analyze/evaluate documentation/content produced by the Department to...
-
Lisboa, Lisboa, Portugal European Investment Bank Tempo inteiroPress Control+M to start dragging object (Senior) Financial Markets Documentation Officer – based in Luxembourg Job Title (Senior) Financial Markets Documentation Officer – based in Luxembourg This position is based at our Luxembourg headquarters and requires regular office presence. The EIB offers you the opportunity to live and work in a truly...
-
Management Support Officer
1 semana atrás
Lisboa, Lisboa, Portugal Fórum Selecção Tempo inteiroFórumSelecçãois looking for Management Support Officer (M/F) for a Corporate Bank (Lisbon)Main activities:– Responsible to compile data using statistical tools to produce monthly reports on KPI's, activity/volumes/general Department performance;– Responsible to correctly control/analyze/evaluate documentation/content produced by the Department to...
-
Técnico Sénior de Suporte Informático/helpdesk
3 semanas atrás
Lisboa, Portugal Huork.com Tempo inteiroTécnico Sénior de Suporte Informático/Helpdesk **Local**: Lisboa **Perfil**: Boa apresentação e capacidade de comunicação Bons conhecimentos de ferramentas de ticketing Experiência/ conhecimento de elaboração de relatórios de serviço. Pessoa madura e com capacidade de resiliência de gerir a pressão. Disponibilidade...
-
Management Support Officer
1 semana atrás
Lisboa, Lisboa, Portugal Fórum Selecção Tempo inteiroFórumSelecção is looking for Management Support Officer (M/F) for a Corporate Bank (Lisbon) Main activities: – Responsible to compile data using statistical tools to produce monthly reports on KPI's, activity/volumes/general Department performance; – Responsible to correctly control/analyze/evaluate documentation/content produced by the Department to...
-
Helpdesk Support
3 semanas atrás
Lisboa, Portugal Innovation Makers Tempo inteiroNa Innovation Makers continuamos em expansão e pretendemos reforçar a nossa equipa IT Support com um elemento de helpdesk. **Local**: Carnaxide, Lisboa, Portugal **Regime**: Presencial **Período de trabalho**: Full-time **Cargo**: **Principais responsabilidades**: - Suporte operacional aos colaboradores da empresa - Diagnosticar e solucionar...
-
Senior Helpdesk
Há 5 dias
Lisboa, Portugal Michael Page Tempo inteiroSobre o nosso cliente Our client is a global company in industry sector; Our client is an reference company with more than 100 years in the market. Descrição Provides level 1 and 2 technical remote phone support for clients at local office and remote locations; Support and analyze requests for help, resolving the problem immediately if possible. Otherwise,...