German Customer Service Representative

Há 3 dias


Lisboa, Portugal Recruit4Work S.L. Tempo inteiro

Have you always wanted to experience living and working in a new international environment? We can offer this Move to Portugal and start experiencing one of the oldest nations in Europe get to know Portugal\'s rich culture and ancient history. Experience all of this while working in a national diverse company. Not only can you expand your working experience but you can also participate in all kinds of events to get to know your co-workers better. Join the basket tournament or the quiz night

Our customer

Our customer is a multinational cigarette and tobacco manufacturing company with products sold in over 180 countries.

Tasks
- Providing customers with detailed information on any questions regarding IQOS products;
- Professional advice on the use of IQOS products;
- Assistance with online ordering;
- Handling of warranty claims
- Information and assistance with questions about other tobacco products.

**Requirements**:

- A natural team player - we believe in supporting and developing our people,

Required skills
- Fluent in German
- Working proficiency in English
- Excellent communication skills
- Problem solving
- Sense of responsibility

**Benefits**:

- Excellent benefits package
- Multilingual and excellent work environment to provide the customer service
- Extensive training
- Internal employee incentives
- Located in an amazing office in Lisbon with excellent transport links

**Location**: Lisbon

**Working hours**: 40 Hours per week on a rotational shift pattern from Monday to Sunday, from 07:00h to 20:00h.

You will be assigned for a daily working time of 8 hours with an additional hour lunch/dinner break. You will be informed in advance about the working schedule.



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