German Customer Service Representative
2 meses atrás
We are seeking a highly skilled German Customer Service Representative to join our team at Boardroom Appointments. As the primary point of contact for customers, you will play a crucial role in ensuring seamless customer experiences and satisfaction.
The ideal candidate will possess excellent communication and argumentation skills, as well as strong technology and computer skills. A native or near-native level of German is required, along with fluency in English (minimum C1 level). A high school education diploma is also necessary.
In this role, you will be responsible for:
- Responding promptly to customer inquiries and concerns via phone, email, or chat
- Resolving customer issues and complaints effectively and efficiently
- Managing high volumes of inbound and outbound calls
- Maintaining accurate records of customer interactions and transactions
- Providing up-to-date product and service information to customers
- Escalating customer issues to the appropriate department or manager as needed
You will also collaborate with other departments to resolve customer issues and concerns, while maintaining a positive and professional attitude at all times.
A relocation package is available for candidates relocating from abroad.
The estimated salary for this position is $45,000 - $55,000 per annum, depending on experience and qualifications.
RequirementsTo be considered for this role, you must have:
- A high school education diploma
- A native or near-native level of German
- Fluency in English (minimum C1 level)
- Excellent communication and argumentation skills
- Strong technology and computer skills
Becoming a part of our team at Boardroom Appointments means being part of a dynamic and supportive environment where you can grow and develop your skills.
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