Customer Service Representative

1 semana atrás


Lisboa, Portugal City Job Offers Tempo inteiro

**Customer Service Representative (German market) in Lisbon**

**Customer Service Representative in Lisbon**

Take your career to new heights and join a dynamic team in Lisbon. Your relocation will be organized by the employer.

About the Company:
This company is an industry leading market research organization. They are able to generate information on market shares, sales, pricing, promotions, and more. They use the latest tech to track consumer trends and purchasing behaviors.

Your Profile:

- Fluent in German and proficient in English (B1)
- You have excellent communication skills.
- Open to learning everything about customer care.
- Able to work 40 hours a week in rotating shifts.
- You are happy to live in Lisbon.
- Some experience in a call center is nice to have, but not mandatory.
- Customer oriented.
- Active listening skills.

Your responsibilities:

- Answer customer questions and queries.
- Exceed customer’s expectations with your quality of service.
- Identify, analyze and solve technical problems of customers.
- stay updated on the company’s products and services.
- Contact potential customers who have enrolled in company programs.

**Benefits**:

- Paid training.
- Full-time position in a multinational company.
- Holiday and Christmas bonuses.
- 22 Portuguese public holidays.
- Work in a modern office near plenty of public transport.
- Fixed-term, renewable contract with initial duration of 12 months (possibility of permanent employment after 24 months).
- Private health insurance.
- Relocation package:

- Airport pick-up.
- Administrative support for your integration in Portugal
- Flight reimbursement.
- Free annual flight home.
- Accommodation.
- Free Portuguese language courses, water sports activities, soft trekking and much more.

Does this job offer suit you? Don’t let this opportunity pass you by



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