Streaming Platform Experience Advocate

5 meses atrás

Lisboa, Portugal Blu Selection Tempo inteiro

Tasks

Your responsibilities and impact as a Streaming Platform Experience Advocate will be:

- Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by:

- Identifying issues and providing solutions
- Ensuring a high level of customer satisfaction
- Recording data in the CRM system
- Providing ad-hoc support
- Being a team player and participating in the success of the team and project

**Requirements**:
Skills, qualifications and interests you need to succeed in this role:
The company is recruiting on soft skills, regardless of your field of studies - they will train you in each aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them
- A native level of German and at least a B1 level of English
- Enthusiasm about movies, shows etc.
- Knowledge of the value and impact that a good customer experience can create
- Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative and working proactively at a fast pace
- Excitement about intercultural communication and the expatriate lifestyle
- Living in or willing to relocate to Lisbon for an international career and life experience

**Benefits**:
What’s in it for you?
- Type of contract: a long-term fixed term contract, renewable every year
- Working hours: rotating shifts (5 days/week, weekends included, 8 AM - 9 PM)
- Salary conditions (\*) - 2 options:
1. Including free accommodation (shared flat, all bills included): 950€ - 1.000€ gross/month (based on level of experience)

**2. Excluding accommodation**: 1.300 - 1.400€ gross/month (based on level of experience)
- Reimbursement of your initial flight expenses after 9 months
- Airport pick up
- Yearly two-way flight ticket back to your home country (within the EU)
- Help in paperwork, opening bank account, etc. upon your arrival
- Free Portuguese lessons, cooking classes, sport activities and social events organized by the company
- Real career opportunities in different career paths
- (\*) fully paid training period

**Your Future Company**:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you

What should you expect from living in Lisbon?
- A colorful city view and a rich cultural history
- Pros of living in a European capital on a budget
- Delicious Portuguese cuisine and famous café culture
- Friendly people, good vibes and a happy-go-lucky urban life
- Warm climate all year and a sunny beach life next to the Atlantic
- A large English-speaking local community and international environment

Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.

  • Streaming Platform Experience Advocate

    4 semanas atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job Title: Streaming Platform Experience AdvocateYour role as a Streaming Platform Experience Advocate will be to provide exceptional customer service to clients' customers while working on high-profile projects for top brands. Your responsibilities will include:Responding to customer inquiries via phone, email, and chatIdentifying and resolving customer...

  • Streaming Platform Experience Advocate

    4 semanas atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Streaming Platform Experience AdvocateYour responsibilities and impact as a Streaming Platform Experience Advocate will be:Providing world-class service to clients' customers while working on projects of top prestigious and worldwide brands.Supporting clients' activities by answering incoming queries from customers via phone, email, and chat.Identifying...

  • Streaming Platform Experience Advocate in Lisbon

    4 semanas atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job Title: Streaming Platform Experience AdvocateWe are seeking a highly skilled and customer-focused individual to join our team as a Streaming Platform Experience Advocate in Lisbon. As a key member of our customer service team, you will be responsible for delivering exceptional service to our clients and their customers.Responsibilities:Provide...

  • Streaming Platform Experience Advocate In Lisbon

    2 semanas atrás

    Lisboa, Portugal Blu Selection Tempo inteiro

    Streaming Platform Experience Advocate in Lisbon (German Speaker)Your responsibilities and impact as a Streaming Platform Experience Advocate will be:Supporting clients' activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by:Answering incoming queries from customers via phone, email...

  • Streaming Platform Experience Advocate In Lisbon

    Há 1 mês

    Lisboa, Portugal Blu Selection Tempo inteiro

    .Your responsibilities and impact as a Streaming Platform Experience Advocate will be:Supporting clients' activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by:Answering incoming queries from customers via phone, email and chatIdentifying issues and provide solutionsEnsuring high...

  • Digital Experience Advocate for Global Clients

    2 semanas atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    **Streaming Platform Experience Advocate Role Description**As a Streaming Platform Experience Advocate, you will play a crucial part in delivering exceptional customer experiences for our prestigious global clients based in Lisbon. Key responsibilities include:Providing world-class service to customers through various channels, including phone, email, and...

  • Streaming Platform Experience Advocate In Lisbon

    Há 1 mês

    Lisboa, Portugal Blu Selection Tempo inteiro

    .Your responsibilities and impact as a Streaming Platform Experience Advocate will be: Supporting clients' activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by: Answering incoming queries from customers via phone, email and chat Identifying issues and provide solutions Ensuring...

  • Streaming Platform Experience Advocate In Lisbon

    Há 1 mês

    Lisboa, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Streaming Platform Experience Advocate will be:Supporting clients' activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by:Answering incoming queries from customers via phone, email and chatIdentifying issues and provide solutionsEnsuring high...

  • Streaming Platform Experience Advocate In Lisbon

    Há 1 mês

    Lisboa, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Streaming Platform Experience Advocate will be:Supporting clients' activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by:Answering incoming queries from customers via phone, email and chatIdentifying issues and provide solutions Ensuring high...

  • Streaming Platform Experience Advocate In Lisbon

    Há 1 mês

    Lisboa, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Streaming Platform Experience Advocate will be: Supporting clients' activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by: Answering incoming queries from customers via phone, email and chat Identifying issues and provide solutions  Ensuring...

  • Streaming Platform Experience Advocate In Lisbon

    3 semanas atrás

    Lisboa, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Streaming Platform Experience Advocate will be:Supporting clients' activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by:Answering incoming queries from customers via phone, email and chatIdentifying issues and providing solutionsEnsuring a high...

  • Customer Experience Specialist for Streaming Platform

    3 semanas atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Customer Experience Specialist for Streaming PlatformWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist for our Streaming Platform. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various channels, including...

  • Streaming Platform Experience Representative in Lisbon

    2 semanas atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the Role: We are seeking a highly skilled and experienced Streaming Platform Experience Representative to join our team in Lisbon. As a representative, you will play a critical role in providing exceptional customer service and support to our international clients.Responsibilities:Support clients' activities by offering top-notch service to their...

  • Streaming Platform Customer Experience Specialist

    Há 2 dias

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Customer Service Representative for Streaming PlatformWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Advisor in Lisbon. As a key member of our global customer experience team, you will play a vital role in shaping the future of entertainment.Job Responsibilities:Provide exceptional customer service via social...

  • Customer Experience Advocate for Global Brands

    Há 2 dias

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Key ResponsibilitiesAs a Streaming Platform Experience Advocate, you will play a vital role in delivering exceptional customer service to clients across the globe. Your main responsibilities will include:Providing world-class support to clients via various communication channelsIdentifying and resolving customer issues efficientlyEnsuring a high level of...

  • Cloud Engineer for Complex Streaming Platforms

    1 semana atrás

    Lisboa, Lisboa, Portugal Devoteam Tempo inteiro

    Unlock the Future of TechnologyAt Devoteam, we believe that technology with strong human values can actively drive change for the better. Our global team of experts is dedicated to creating innovative solutions that positively impact people and the world around us.About the RoleWe are seeking a skilled Cloud Engineer to join our multidisciplinary team of...

  • Customer Service Representative for Streaming Platform

    2 semanas atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job Description: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor for Streaming Platform.Responsibilities:Provide exceptional customer support via social media, email, chat, and phone.Assist customers with subscription-related inquiries, invoicing, and troubleshooting.Identify and resolve customer...

  • Customer Experience Advocate for Social Media Platforms

    Há 2 dias

    Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Job OverviewThis is a unique opportunity to join Teleperformance Portugal as a Customer Experience Advocate for Social Media Platforms. In this role, you will be responsible for providing exceptional support to high-level clients, helping them grow across multiple channels.About the Role:You will provide pre and post-sales support for all self-service...

  • Customer Experience Advocate

    2 semanas atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    At Blu Selection, we're looking for a highly skilled Customer Experience Advocate to join our team in Piraeus, Greece. As a Customer Experience Advocate, you will play a crucial role in delivering exceptional customer support and ensuring our clients receive the best possible service.Responsibilities:* Respond to inbound calls to answer customer inquiries or...

  • Customer Service Representative for Streaming Platform

    4 semanas atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Customer Advisor for Streaming PlatformAre you passionate about delivering exceptional customer experiences? Do you have a knack for problem-solving and a strong desire to work in a fast-paced environment? We're looking for a talented Customer Advisor to join our team in Lisbon!About the RoleAs a Customer Advisor for our Streaming Platform, you will be...