Servicenow Technical Consultant

3 semanas atrás

Amadora, Portugal Siemens Healthineers Tempo inteiro

Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?

Siemens Healthineers is looking for a high caliber, multidimensional ServiceNow Technical consultant having experience in requirement gathering and solutioning to help us grow our Internal ServiceNow platform within the organization.

The Technical Consultant will work closely with offshore team and stakeholders on coordination of monthly/project releases where he/she would be responsible for implementation, defining User Acceptance Testing, deployment and post implementation services.

**Responsibilities**:

- Work with the user community and global core team to assess current state processes, identify ServiceNow platform solution options, define ServiceNow solution requirements, determine and define integration requirements and concepts, and develop overall architecture and implementation plans.
- Lead and deliver requirements, scoping and design workshops, ensuring requirements and solution are well documented. Drive implementation projects and coordinate rollouts through completion.
- Plan and coordinate all phases of testing and test acceptance; design and oversee development of testing related work products; lead test remediation cycles.
- Excellently manage the trusted relationship with our stakeholders to deliver requirement.
- Work closely with offshore team on coordination of monthly releases and implementation.
- Completes all responsibilities as outlined as part of the performance expectation.
- Maintain a current knowledge of ServiceNow product offerings and other supporting technologies.
- Consult customers on industry and ServiceNow best practices.
- Prepare internal stakeholder and internal deliverables that are technology related.
- Lead workshops to gather business/technical user stories.
- Coordinate and solve complex technical data and transformation issues.
- Service Catalog structuring and Widget development.
- Development of required integration components (SSO, LDAP, JDVC Probe, REST/SOAP Web Services).
- End to End solution consulting in Service Catalog, & Orchestration.
- Scoped Application Development.

**Minimum Qualifications and Experience**:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

**Requirements**:

- Must have experience developing Integration using Rest/SOAP webservices, Integration Hub, using ETL tools like SnapLogic, Dell Bhoomi, Mulesoft.
- Must have strong knowledge and expertise in building workflows, flow designer, & implement orchestration using Integration Hub or other OOB ServiceNow plugins/connectors.
- Interface with Product Owners, act as BA or Architect for certain projects.
- Handle a fast-paced environment and multitask.
- Demonstrated experience in technical consulting roles and client facing.
- Proficiency with web API’s, Data Integrations/ETL, Relational Databases.
- Quick learner that can adapt to a fast-paced, ever-changing environment.
- Minimum 5 years of ServiceNow implementation experience in a client consulting environment.
- Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity.
- Self-directed and able to manage changing priorities.
- Knowledge of LDAP, VPN, SSL, SSO, and other such technologies and standards.
- Excellent understanding of emerging service delivery solutions, technologies, and methodologies.
- Bachelor’s Degree in Computer Science, Computer Engineering or a closely related field.

**Certification**:
ServiceNow Certified System Administrator (*Mandatory)

Certified Implementation Specialist ‑IT Service Management (*Mandatory)

ServiceNow Micro-Certification - Virtual Agent (preferred)

ServiceNow Micro Certification - IntegrationHub (preferred)

ServiceNow Micro-Certification - Predictive Intelligence (preferred)

Siemens Healthineers is a leading global medical technology company with over 170 years of experience and 18,000 patents. More than 66,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. We stand with our customers around the world to support them in delivering high quality care to their patients. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of: diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services. This is what truly matters to us.

**What do we offer you**:
**S

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