Customer Service Representative

7 meses atrás


Lisboa, Portugal Cross Borders Talents Tempo inteiro

We are looking for Turkish or Italian speakers for the role of Customer Support agent to work in Lisbon, onsite.

**Your role will be**:

- Answer to inbound calls and customer inquiries
- Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner
- To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database
- To troubleshoot through the use of open questions, support documents and system training
- To be able to offer recommendations to common problems or frequently asked questions.

**This Job is for you if you have**:

- Fluency in Turkish or Italian C2 Level
- Good knowledge of English (B2 Level or above)
- Possession of EU valid Passport or Portuguese Residence card
- High School Diploma or Higher
- You live in Lisbon

**Some of the Benefits**:

- Signing Bonus
- Permanent position with long-term growth opportunities within the company
- Attractive Salary
- Performance Bonus
- Health insurance coverage

**Salary**: 14,000.00€ - 22,000.00€ per year

Application Question(s):

- Do you live in Lisbon or another EU country?
- Do you have a EU passport or Portuguese residence card?

**Language**:

- Turkish (required)
- Italian (required)



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