Customer Service with Accommodation

8 meses atrás


Lisboa, Portugal Recruit4Work S.L. Tempo inteiro

Tasks

**CS service**:

- Book an appointment with a Dealership for maintenance
- Book an appointment for a Recall
- Details on dealerships
- Warranty coverage
- General inquiries on car documentation ( e.g service history)

**Roadside assistance**:

- Breakdown assistance on location (technician sent to location)
- Recovery assistance (vehicle transported to dealership)

**Connect mobility service**:

- App utilization
- Services activation/ deactivation
- Services purchase
- Online appointment booking
- Adapter App
- Vehicle Monitoring
- Live Traffic Information

**Requirements**:

- Proficient in Dutch or German and English language
- Excellent communication skills
- Problem solving
- Sense of responsibility



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