Roadside Assistance
3 semanas atrás
A **MANPOWERGROUP**, líder mundial em serviços de Recursos Humanos, encontra-se a recrutar um Assistente (M/F), para prestigiado cliente de Rent-a-Car (autocaravanas).
**Funções que irás desempenhar**:
O assistente irá ajudar o cliente em assistência em viagem, nomeadamente:
- Atendimento via chat/whatsapp de clientes;
- Atendimento telefónico de follow-up;
- Envio de reboques/equipas de reparação;
- Marcação de alojamentos;
- Ajudar o cliente a prosseguir com a viagem de forma cómoda e segurança.
**O que procuramos**:
- Habilitações mínimas - 12º Ano (preferencial);
- Experiência em Customer Care (Preferencialmente com Tickets);
- Experiência em Rent-a-car ou Sinistros (preferencial);
- Inglês falado e escrito (obrigatório - Suporte para Europa, Austrália e USA);
- Gosto pelo atendimento ao cliente e sentido de responsabilidade;
- Capacidade de realizar várias tarefas ao mesmo tempo;
- Foco no cumprimento de objetivos;
- Boas competências de relacionamento interpessoal.
- Resiliência e resistência ao stress;
**O que oferecemos**:
- Vencimento Base + Subsídio de alimentação;
- Subsídio de férias e Subsídio de Natal;
- Possibilidade de internalização.
**Horário de formação** - 9h -18h;
**Horário de trabalho** - 7h-16h e 13h-22h (folgas rotativas juntas).
**Local de trabalho** - Picoas (Lisboa).
**Tipo de oferta**: Integral/Full-time
Horário de trabalho:
- Turno de 8 horas
Tipos de pagamento complementares:
- Bónus de performance
- Décimo terceiro salário
- Subsídio de Natal
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