Resource Manager

Who we are: For more than 70 years, NATO's mission has been to preserve peace and security in the Alliance for nearly one billion citizens. The NATO Communications and Information Agency (NCIA) and its predecessors have worked tirelessly in providing the means that enable the connectedness and togetherness that keep our Alliance strong. We are the NCIA, a team of 3000 civilian and military staff in 29 locations throughout Europe, North America and Asia. Our technology and cyber experts allow NATO to conduct critical operations, protect NATO's airspace, make data-driven decisions, defend against cyber-attacks, secure NATO networks and maintain superiority in space. This is all possible because of our greatest force, our people. In order to keep this edge we aim to hire, train and retain the very best staff. Our staff members represent both the diversity and unity of our Alliance. When you join the NCIA, you will be part of an organization where you can contribute authentically to the mission and purpose of NATO and help us keep our technological edge. About the job: Based in Oeiras (PRT) you will join the Agency as we embark on a journey to transform our learning services in support of NATO's Digital Endeavour. You will be part of the NCI Academy and support the team to deliver best in class vocational training on Cyberspace systems and services across the NATO community. We are looking for a driven, experienced and enthusiastic Resource Manager who will take ownership of the following roles and responsibilities, and actively contribute to enhancing our processes and workflows using a data-driven approach: Workforce planning Collects and analyses workforce capability data, conducts gap analyses to identify strengths and shortfalls, supports the development and coordination of workforce plans aligned with business strategy, and maintains an up-to-date skills and capability inventory. Resourcing Supports managers in recruitment and resourcing, using approved tools and processes, providing guidance on resource management systems, and overseeing end-to-end recruitment for all workforce categories. Internal Controls  Evaluates and tests internal controls, applies technology-based improvements, maintains documentation, and recommends enhancements to strengthen operational processes. Additional responsibilities:  As the Learning Coordination Officer, manages training requirements and purchase requests for NCI Academy staff, while supporting leadership in optimizing the learning budget and enhancing the process, to address learning needs in an optimal way. Ensures delivery of performance management cycle, development and review meetings. Including proposing annual goals, objectives and development plans where required for workforce; maintain and distribute reports on performance management, and prepare statistical data.    For a full list of duties, please review the job description on the NCIA career site. About you: The valuable knowledge and experience that you bring to this role are: Higher vocational training in a relevant field with 3 years post-related experience, or a secondary educational qualification with 5 years post-related experience. Demonstrable HR generalist background in areas such as HR policy, performance, recruitment and workforce planning. Experience in systematically developing, enhancing and maintaining plans and records related to workforce management. Experience in managing training requirements for staff. Demonstrable ability to take initiative towards stakeholders allowing the incumbent to respond reliably and competently. Excellent inter-personal skills and the ability to be responsive and sensitive to both external and internal customers and staff. Fluency in English, both written and spoken What we offer: Genuinely meaningful work as part of the most successful alliance in history; 5 year contract with competitive tax-free salary and household and children's allowances; Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave; Excellent private health insurance scheme; Generous annual leave of 30 days plus official holidays; NATO Pension Scheme; Development programs such as professional training, wellbeing, and more To learn more about NCIA and our work, please visit our website.  The NCIA prides itself on being an equal opportunity employer. We are committed to fostering an inclusive environment of mutual respect and value uniqueness and differences in gender, gender identity, race, ethnic or cultural origin, age, religion, sexual orientation and physical or neurocognitive ability.  Additional details on the conditions of application can be found via the NCIA career site.