Global Customer Support Specialist
Há 3 dias
We are seeking a skilled Customer Support Specialist to join our team at Oceanic View Solutions. As a dynamic and innovative company, we strive to provide exceptional support to our clients through various communication channels.
The ideal candidate will possess excellent communication skills, fluency in Turkish (C2 level), and English (B2 level). With 0-1 year of experience in customer support, they should be able to handle inquiries efficiently and provide top-notch service to our clients in the sports industry.
Responsibilities include:
- Providing timely and effective support through phone, chat, email, and social media
- Resolving issues related to account setup, verification, logins, financial matters, and technical problems
- Acting as a trusted advisor to clients, particularly those in the sports industry
- Responding swiftly to inquiries, feedback, and concerns
- Building strong relationships with clients through clear, effective communication
Key qualifications for this role include leadership, analytical, and communication skills, as well as eagerness to learn and grow. If you are a motivated individual looking to take on new challenges, we encourage you to apply.
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