Digital Sales Professional

3 semanas atrás


Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiro

Company Overview

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Zendesk, Inc. is a software company that provides customer service solutions. We are committed to bringing calm to the chaotic world of customer service.

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Salary

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The estimated annual salary for this role is around $70,000-$90,000 depending on experience and qualifications.

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Job Description

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We are looking for a motivated and experienced sales professional to join our team as a Digital Inside Sales Specialist. As a member of our team, you will be responsible for responding to inbound leads and existing customers through various channels, primarily through chat and email.

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Your primary goal will be to actively resolve prospect and customer inquiries to drive online business conversion rates. You will become an expert on Zendesk products and be the voice of our customers, understanding their needs and making them champions.

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You will conduct discovery calls, provide demos, and help customers see the value in purchasing Zendesk. You will meet or exceed SLAs and KPIs established for the role, including but not limited to: ticket volumes, response and resolution times, and productivity.

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You will also have a shared revenue target to contribute to and exceed activity, pipeline, and revenue goals on a weekly basis.

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Required Skills and Qualifications

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To be successful in this role, you will need:

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  • ">
  • Excellent written communication skills in English">
  • A secondary language of French, German, Dutch, Spanish, or Portuguese is highly desired">
  • 1+ years of sales experience; software/SaaS experience preferred">
  • A real passion for Zendesk technology and quick ability to learn tools and processes">
  • Outstanding organizational skills, with the ability to multitask a high volume of opportunities at all times">
  • Ability to thrive in a fast-paced environment, think strategically, and excel at tactical execution against a task">
  • Work in-office 4 days per week">
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Benefits

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At Zendesk, we offer a range of benefits to support your career and well-being, including:

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  • ">
  • A competitive salary">
  • A comprehensive health insurance package">
  • A retirement plan">
  • Flexible working hours">
  • Professional development opportunities">
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Others

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We are an equal opportunity employer and welcome applications from diverse candidates. If you are based in the United States and would like more information about your EEO rights under the law, please click here.


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