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Technical Support Specialist with Polish Language Expertise in Portugal
Há 1 mês
Company Overview
We are Buscojobs Portugal, a leading recruitment agency dedicated to connecting talented individuals with exciting job opportunities. Our team is passionate about helping people grow and succeed in their careers.
Estimated Salary Range: €28,000 - €38,000 per annum
Job Description
We are seeking an exceptional Technical Support Specialist with expertise in the Polish language to join our team in Lisbon, Portugal. As a key member of our Technical Support team, you will play a crucial role in resolving technical issues, ensuring smooth communication with stakeholders, and providing an outstanding user experience.
Your Key Responsibilities Will Include:
- Identify, analyze, and resolve technical issues in collaboration with internal teams, escalating when necessary.
- Maintain regular and clear communication with customers and stakeholders regarding issue status and solutions.
- Engage with partners to ensure a world-class support experience, promoting customer satisfaction and proactive problem resolution.
- Contribute to feedback channels to improve support processes and overall customer experience.
Requirements and Qualifications
To be successful in this role, you will need:
- Native-level fluency in Polish and English.
- Excellent interpersonal skills, with a customer-focused approach and the ability to manage inquiries with professionalism and empathy.
- Technical Experience: Experience in a technical support role, preferably in security or systems administration.
- Strong problem-solving and analytical abilities, capable of troubleshooting technical issues effectively.
Benefits of Joining Our Team
We offer a comprehensive package that includes:
- A competitive salary range of €28,000 - €38,000 per annum.
- Comprehensive health insurance coverage from your first day.
- Extensive training and coaching to support personal and professional growth.
- A clear path for growth and development within the organization, with support from a highly collaborative team.
About Us
Buscojobs Portugal is a dynamic and multicultural environment where you can advance your career and make a real impact. We are committed to helping our employees grow and succeed in their careers.