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Technical Support Specialist with Polish Language Expertise in Portugal

Há 1 mês


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

Company Overview

We are Buscojobs Portugal, a leading recruitment agency dedicated to connecting talented individuals with exciting job opportunities. Our team is passionate about helping people grow and succeed in their careers.

Estimated Salary Range: €28,000 - €38,000 per annum

Job Description

We are seeking an exceptional Technical Support Specialist with expertise in the Polish language to join our team in Lisbon, Portugal. As a key member of our Technical Support team, you will play a crucial role in resolving technical issues, ensuring smooth communication with stakeholders, and providing an outstanding user experience.

Your Key Responsibilities Will Include:

  • Identify, analyze, and resolve technical issues in collaboration with internal teams, escalating when necessary.
  • Maintain regular and clear communication with customers and stakeholders regarding issue status and solutions.
  • Engage with partners to ensure a world-class support experience, promoting customer satisfaction and proactive problem resolution.
  • Contribute to feedback channels to improve support processes and overall customer experience.

Requirements and Qualifications

To be successful in this role, you will need:

  • Native-level fluency in Polish and English.
  • Excellent interpersonal skills, with a customer-focused approach and the ability to manage inquiries with professionalism and empathy.
  • Technical Experience: Experience in a technical support role, preferably in security or systems administration.
  • Strong problem-solving and analytical abilities, capable of troubleshooting technical issues effectively.

Benefits of Joining Our Team

We offer a comprehensive package that includes:

  • A competitive salary range of €28,000 - €38,000 per annum.
  • Comprehensive health insurance coverage from your first day.
  • Extensive training and coaching to support personal and professional growth.
  • A clear path for growth and development within the organization, with support from a highly collaborative team.

About Us

Buscojobs Portugal is a dynamic and multicultural environment where you can advance your career and make a real impact. We are committed to helping our employees grow and succeed in their careers.