Multilingual Customer Support Specialist in Greece
1 semana atrás
Looking to start your career in customer support?
Description
We are seeking a highly skilled and multilingual individual to join our team as a German-speaking Customer Consultant for Netflix. If you have excellent communication skills, experience in customer care, and a passion for the entertainment industry, we encourage you to apply.
The ideal candidate will be responsible for communicating with subscribers through chat and phone, answering how-to questions about payment, troubleshooting streaming and content issues, and assisting subscribers with navigation on Netflix. This is an exciting opportunity to work for a leading entertainment services provider and contribute to delivering exceptional customer experiences.
This role requires:
- Excellent communication skills in German
- C1/C2 English language proficiency
- Bachelor's degree (preferred)
- Minimum 6 months of relevant customer care experience
In return, we offer:
- Competitive salary: €14,000 per year
- Monthly performance bonus up to €145 gross
- Relocation package covered
- Athens-based position with a work-from-home policy
- International career opportunities in a multicultural environment
To succeed in this role, you will need to be proactive, flexible, and able to work in a fast-paced environment. You should also be comfortable with technology and willing to learn new tools and systems.
As a valued member of our team, you will have access to comprehensive training and familiarization programs to ensure your success. We are committed to helping you grow and develop your skills, and we offer opportunities for advancement within the company.
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