Technical Integration Specialist for SMEs and Mid-Market Companies

Há 1 mês


Lisboa, Lisboa, Portugal Agicap Tempo inteiro

About Us

Agicap is a fast-growing European scale-up that empowers CEOs and Finance teams of Small and Medium-sized Enterprises (SMEs) and Mid-Market companies to efficiently manage their cash flow. We have over 7000 customers and achieve revenue growth above 100% YoY for the past 3 years.

Our ambition is to become the global financial management solution for SMEs and Mid-Market companies worldwide. To help us achieve this goal, we are looking for an experienced Technical Integration Specialist to join our team in Lisbon.

Job Description:

We are seeking a skilled Technical Integration Specialist to work closely with our customers, ensuring seamless integration of Agicap with all relevant data sources. Your mission will be to manage the bank integration process, coordinate internal and external stakeholders, and provide technical guidance to our customers during the integration process.

You will work closely with our onboarding team to ensure optimal alignment between technical setup and product training. After successful setup, you will support Account Managers in solving complex technical customer questions as needed. As a key member of our team, you will contribute to improving our software by transparently communicating customer feedback to the product team.

Key Responsibilities:

  • Manage bank integration process with customers
  • Coordinate internal and external stakeholders
  • Provide technical guidance to customers during integration process
  • Work closely with onboarding team for optimal setup and training alignment
  • Support Account Managers with complex technical customer questions

Requirements:

  • Bachelor's or Master's degree in Computer Science or related field
  • Initial professional experience in technically-oriented roles or customer-facing positions
  • Strong communication skills to explain complex topics clearly
  • Structured and pragmatic work approach
  • C2 level command of written and spoken German and business fluency in English

What We Offer:

  • Competitive salary package: €60,000 - €80,000 per year
  • A unique opportunity to join a fast-growing startup and contribute to its international expansion
  • A beautiful office in the heart of Lisbon, a top rising tech hub
  • Daily challenges working with SME executives and CEOs
  • A highly entrepreneurial environment that offers autonomy and empowerment
  • A vibrant and passionate work atmosphere with a true team spirit
  • Daily lunch allowance, health insurance, transportation reimbursement, and state-of-the-art work equipment

How to Apply:

Our interview process typically takes 2 weeks and includes multiple rounds with the Talent Acquisition team, department representatives, and management. We respond to all applications within 48 hours. If you're excited about this role but don't meet every requirement, don't hesitate to apply - we welcome applications from all backgrounds.


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