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Tech Success Specialist
2 semanas atrás
**About Us**
Create financial futures with us. Agicap, a European scale-up, empowers SMEs and Mid-Market companies to efficiently manage cash flow, pay suppliers, and get paid.
We believe in innovation through collaboration. Join our team in Lisbon, where you'll work with talented professionals from diverse backgrounds, driving growth and excellence.
Your Mission:
You will be part of the Customer Success Technical team, collaborating closely with the Onboarding and CS Ops teams. Your main objective is to provide seamless support to clients during their implementation of key Agicap features, focusing on banking integration and data collection.
**Key Responsibilities:**
* Collect and integrate client data from various sources (banks, accounting tools)
* Connect clients' banks
* Arrange data into a format for import into Agicap
* Contribute to building and improving customer data integration processes
* Develop and maintain a library of scalable processes for handling customer data
* Collaborate with the Product team to enhance customer data import and banking aggregation features
Requirements:*
* Bachelor's degree in Engineering or Business
* Intermediate Spanish and fluent English skills
* Proficiency in Excel (including VBA) and experience in automating data processing
* Excellent oral and written communication skills
* Strong problem-solving skills and attention to detail
* Ambitious and willing to learn quickly
What We Offer:
A competitive salary package, ranging between €60,000 to €80,000 per year, depending on your experience, plus additional benefits.
About the Role:
This position offers an exciting opportunity to grow professionally within a fast-paced, dynamic environment. As a Tech Success Specialist, you will have the chance to contribute to shaping our company's vision, working closely with cross-functional teams to deliver innovative solutions.
**How to Apply:**
Our interview process typically takes 2 weeks, consisting of 3 rounds: initial meeting, role-play/case study, and final round with management. We strive to respond to all applications within 48 hours.
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