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We are seeking a skilled Travel Care Representative to join our team at Teleperformance Portugal. As a key member of our customer support team, you will be responsible for providing excellent service to customers while they book travel services online or over the phone.
Key Responsibilities:- Assist customers with booking hotels, holiday packages, and other travel-related services;
- Provide helpful and effective service for both pre-travel and post-travel concerns;
- Answer customer inquiries regarding payment, changes, cancellations, or any other travel-related issues.
- Native level of spoken and written Italian (mandatory);
- Good level of English (minimum B2);
- Passionate about traveling;
- Familiarity with the travel industry;
- Contact Center experience is a plus.
Teleperformance Portugal is one of the leading contact center companies in Europe, providing services to major brands such as Expedia. Our team of over 12,000 employees from 111 nationalities speaks 35 languages and provides omnichannel solutions and technology to the market.
What We OfferWe offer an exciting opportunity to work in a dynamic and multicultural environment with career progression opportunities, stable work, intensive training, health insurance, return flights, and more.
