Customer Service Representative

4 semanas atrás


Porto, Porto, Portugal Minacs Tempo inteiro

About the Role:

As a Customer Service Representative at Concentrix, you will be responsible for providing exceptional support to our clients in the cryptocurrency industry. With a strong background in German language and culture, you will be the key to delivering a seamless customer experience.

Key Responsibilities:

  • Provide high-quality support to customers via phone, email, and chat
  • Manage customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal teams to ensure customer satisfaction and loyalty

Requirements:
  • Advanced level of German language (C1)
  • Intermediate level of English
  • Minimum 6 months of customer service experience
  • High curiosity about the cryptocurrency market
  • Excellent communication and problem-solving skills

What We Offer:
  • Competitive salary and performance bonus
  • Full-time contract with indefinite duration
  • Central location in Porto, Portugal
  • Bring-a-friend referral bonus opportunities
  • Full paid training and career development programs

Join Our Team:

At Concentrix, we value diversity and inclusion. We are an equal opportunities employer and welcome applications from all qualified candidates.

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