Technical Support Specialist for Smart Home Devices in Lisbon
3 semanas atrás
About the Role
We are seeking a talented Technical Support Specialist to join our team in Lisbon. As a Technical Support Specialist, you will be responsible for providing exceptional customer support and experience for our clients.
Key Responsibilities
- Provide technical support to customers via various channels, including phone, email, and social media
- Assist customers with pre-sales, general inquiries, and technical support issues
- Adapt the brand's voice and tone for interactions on both private and public channels
- Ensure excellent customer satisfaction through timely and friendly responses
Requirements
- Native French speaker with a good level of English
- 1 year of experience in technical troubleshooting (mandatory)
- Motivated and committed to work
- No troubles with writing in French
- Team player with willingness to work with many nationalities
What We Offer
- CDI with a 3-month trial period
- Competitive salary and benefits package
- Opportunity to work in a multicultural and international environment
- Chance to collaborate with some of the biggest brands in the industry
About Us
We are an international Customer Experience Specialist with a global presence and over 50,000 employees. Our company was founded by two French entrepreneurs in 2000 and has since become a leader in customer experience.
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Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob Summary: We are seeking a highly motivated Technical Support Specialist to join our team in Lisbon. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our clients, ensuring their smart home devices are functioning properly. Key Responsibilities: Provide technical support to customers via phone, email,...
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