Customer Support Representative
Há 1 mês
Job Title: Player Advocate - Italian Language
We're looking for a skilled Player Advocate to join our team at Ptw. As a key member of our customer support team, you'll be responsible for ensuring our customers receive exceptional service and support.
Key Responsibilities:
- Customer Support: Respond to customer inquiries in a timely and professional manner, providing solutions to their issues and concerns.
- Technical Support: Troubleshoot and resolve technical issues, including those related to game consoles and PCs.
- Collaboration: Work closely with colleagues to identify trends in customer queries and improve our support processes.
Requirements:
- Language Skills: Fluency in Italian and English, with excellent reading and writing skills.
- Communication Skills: Excellent attention to detail, strong communication skills, and knowledge of computers.
- Problem-Solving Skills: A logical, methodical approach with good analytical and problem-solving skills.
- Technical Skills: Experience with game consoles and PCs, and ability to troubleshoot technical issues.
What We Offer:
- Competitive Salary
- Opportunities for Professional Growth
- A Collaborative and Dynamic Work Environment
Application Requirements:
- Italian Language Proficiency
- Excellent Communication and Problem-Solving Skills
- Technical Skills and Experience
Contact Information:
Please submit your application, including your resume and a cover letter, to [insert contact information].
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