German Speaking Customer Service Representative Night Shift
Há 7 dias
About the Role: As a German (Mandatory) Speaking Customer Experience Specialist, you will be the first point of contact for our customers through phone, email, chat, and social media. Your mission is to solve problems, offer solutions, and make our customers feel valued. You will work closely with our team, including Team Leaders and Managers, to juggle multiple projects and excel in your role.
Your Responsibilities: Engage with customers to provide exceptional customer service; resolve issues and delight customers; collaborate with the team to achieve common goals; balance multiple projects and manage different timelines; and stay up-to-date with training to excel in your role.
What We're Looking For: A multilingual superstar fluent in German and English; at least a year of experience in a Contact Center or Customer Service role; comfort with Microsoft 365 and an enthusiasm for learning; and the ability to thrive in a fast-paced environment. If you're a strong communicator, a problem solver, and a team player, this could be the perfect opportunity for you.
What's in It for You: Enjoy working from beautiful locations like Malaga or Lisbon; receive an attractive salary, EUR 30,000 - 40,000 per annum; take advantage of opportunities for career progression; and benefit from ongoing training to help you excel in your role.
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