Customer Support Representative

3 semanas atrás


Lisboa, Lisboa, Portugal Bespoke Recruitment Limited Tempo inteiro

Company Overview

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We are a leading global provider of customer experience solutions and technology, dedicated to embracing all different cultures, individualities, and personalities. Our company recognizes that our differences make us stronger together, offering clear paths for career development, professional support, coaching, and mentorship programs, as well as performance-based pay and a global network of lifelong friends.

Salary

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The estimated salary for this role is €11,100 per month, plus a competitive bonus of €1,350. This comes out to a total package of approximately €12,450 per month, paid 14 times per year.

Job Description

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We are seeking a highly skilled Customer Support Representative with fluent Dutch language skills to join our lively and fun-loving team in Lisbon. As a key member of our team, you will be responsible for providing exceptional experiences for some of the world's biggest and most well-known brands. Your primary responsibilities will include answering customer questions, executing orders, and assisting with phone banking and ID setup.

Required Skills and Qualifications

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To be successful in this role, you must have:

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  • Fluent Dutch language skills">
  • Good English language skills">
  • Active listening skills">
  • Good needs assessment skills">
  • A willingness to solve difficult cases in the first contact">
  • A resistance to stress

Benefits

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In addition to your competitive salary, we offer a range of benefits, including:

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  • Meal allowance of €6 per day">
  • Full-time position with private health insurance">
  • Relocation package">
  • A bright, modern, and exciting place to work">
  • Several training and career development opportunities">
  • Team events">
  • 25 paid vacation days">
  • Wellness break">
  • Free fruit, coffee, and beverages">
  • Vending machines

Others

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We provide full training for the role and offer relocation support to ensure a smooth transition. If you are a motivated and experienced customer support professional looking for a new challenge, please apply now.



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