Helpdesk Professional

Há 2 dias


Lisboa Porto, Portugal Growin - Know to grow Tempo inteiro

We're on a mission to empower our people to be the best versions of themselves, and we're looking for a talented Helpdesk Professional to join our team As a Technology Service Desk Manager, you'll be responsible for delivering top-notch customer service, resolving complex technical issues, and contributing to the growth and development of our team members.

Job Overview

Our ideal candidate has a strong background in Computer Information Systems, experience working in service desk or helpdesk environments, and excellent communication skills. You'll be part of a dynamic team that values collaboration, innovation, and continuous learning.

Key responsibilities include:

  • Managing and prioritizing incoming requests from customers and stakeholders;
  • Developing and implementing process improvements to enhance efficiency and effectiveness;
  • Building and maintaining relationships with internal teams to ensure seamless communication and collaboration;
  • Staying up-to-date with industry trends, technologies, and best practices to provide expert advice and guidance;

We're committed to creating a positive and inclusive work environment where everyone feels valued and empowered to succeed.


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