Helpdesk Engineer

Há 2 dias


Lisboa, Lisboa, Portugal Cognizant Tempo inteiro

Cognizant is expanding its team of IT Helpdesk – 1st Level Support professionals.

Main Responsibilities:

  1. Offer technical assistance to internal users, ensuring the proper functioning of our IT infrastructure.
  2. Support the administration of internal systems and tools, contributing to IT projects and continuous improvement initiatives.
  3. BUILD and maintain strong relationships with stakeholders.

Desirable Skills:

  1. Background in IT Helpdesk or similar roles.
  2. Fluency in English, Portuguese, and Spanish.
  3. Familiarity with hardware, operating systems, and network fundamentals.
  4. Experience in remote and on-site user support.
  5. Familiarity with ticketing tools for managing incidents.
  6. Able to identify and resolve technical issues efficiently.
  7. Accurate documentation and record-keeping.
  8. Teamwork and collaboration within and outside the IT department.
  9. Compliance with company security policies and procedures.

  • Helpdesk Technician

    Há 5 dias


    Lisboa, Lisboa, Portugal Xerox Business Solutions Southeast Tempo inteiro

    Xerox Business Solutions Southeast is a leading provider of business process management and document management solutions. We are currently seeking a Helpdesk Technician to join our technical support team.About UsWe provide innovative and effective solutions that help businesses streamline their operations and improve efficiency.Main ResponsibilitiesProvide...


  • Lisboa, Lisboa, Portugal Axians Portugal Tempo inteiro

    Axians Portugal is committed to creating a positive and supportive work environment that fosters collaboration and innovation.The RoleWe are looking for a highly skilled IT Technical Support Technician to join our team for a national project in the banking sector. As a member of our Helpdesk team, you will provide technical support and resolve hardware and...

  • Helpdesk Technician

    Há 6 dias


    Lisboa, Lisboa, Portugal Xerox Business Solutions Southeast Tempo inteiro

    About the JobWe are seeking a highly skilled and motivated individual to join our technical support team as a Helpdesk Technician. In this role, you will be responsible for providing exceptional customer service to our clients, resolving technical issues in a timely and professional manner, and working collaboratively with internal stakeholders to ensure...


  • Lisboa, Lisboa, Portugal Xerox Business Solutions Southeast Tempo inteiro

    **Job Overview**Xerox Business Solutions Southeast is seeking a highly skilled and customer-focused Technical Helpdesk Support Specialist to join our team. As the primary country contact for customers on all escalations, you will handle telephone/Web calls promptly, efficiently, and with empathy to ensure a positive experience for our customers.**Key...

  • Technical Helpdesk

    Há 5 dias


    Lisboa, Lisboa, Portugal Xerox Business Solutions Southeast Tempo inteiro

    General InformationCity: LisbonState/Province: LisbonCountry: PortugalDepartment: TECHNICAL_HELPDESK_&_DIGITAL_REMOTE_SUPPORTDate: Tuesday, March 4, 2025Working time: Full-timeRef#: 20035105Job Level: Individual ContributorJob Type: ExperiencedJob Field: TECHNICAL_HELPDESK_&_DIGITAL_REMOTE_SUPPORTSeniority Level: Entry LevelDescription & Requirements About...


  • Lisboa, Lisboa, Portugal Decskill Tempo inteiro

    We are committed to promoting diversity and inclusion in our organization. Our goal is to create a work environment where everyone feels valued and respected.About DecskillDecskill was founded in 2014 with a focus on delivering value through knowledge and talent. We emphasize the importance of our team's development and well-being.Main Areas of...


  • Lisboa, Lisboa, Portugal Decskill Tempo inteiro

    Job OverviewWe are seeking a highly skilled Support Engineer (German speaker) to join our team in Lisbon.This role requires expertise in Helpdesk/Application Support, incident management tools (e.g., Servicenow), root-cause analysis, log-file handling, problem solving, data security & IAM/Access management, Active Directory experience, and communication...

  • Senior Security Engineer

    2 semanas atrás


    Lisboa, Lisboa, Portugal Zero Hash Tempo inteiro

    .Press continue to see content specific to your location.United StatesSenior Security EngineerLisboaEUR 40,000 - 60,000About the RoleZero Hash is looking for a passionate Senior Security Engineer to help drive and implement technical strategies, innovative tooling, research, and processes.You will have extensive knowledge of web 2.0 ecosystems, including the...

  • Senior Security Engineer

    2 semanas atrás


    Lisboa, Lisboa, Portugal Zero Hash Tempo inteiro

    .About the RoleZero Hash is looking for a passionate Senior Security Engineer to help drive and implement technical strategies, innovative tooling, research, and processes.You will have extensive knowledge of web 2.0 ecosystems, including the inner workings of cloud environments and API infrastructure.You'll be part of the overall Security Engineering team...

  • IT Helpdesk Expert

    Há 4 dias


    Lisboa, Lisboa, Portugal Decskill Tempo inteiro

    At Decskill, we strive to create a work environment that promotes diversity and inclusion. We are seeking a Support Engineer (German speaker) to join our team in Lisbon.About UsDecskill was founded in 2014 with a focus on delivering value through knowledge and talent. We emphasize the importance of our team's development and well-being.Main Areas of...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    About the PositionThis role requires an individual who can provide technical support to users of various applications, ensuring optimal functionality and user experience.Main ResponsibilitiesYou will be responsible for:Resolving technical issues and communicating with relevant teams to ensure timely resolution.Coordinating with stakeholders to provide...


  • Lisboa, Lisboa, Portugal Alter Solutions Group Tempo inteiro

    **Our Mission**At Alter Solutions Group, we strive to deliver cutting-edge solutions that meet the evolving needs of our clients. Our company overview reflects our commitment to innovation and excellence in the field of Digital Transformation.We currently partner with over 120 clients across various industries, including banking, insurance, transportation,...

  • Support Engineer

    1 semana atrás


    Lisboa, Lisboa, Portugal Decskill Tempo inteiro

    Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people.Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people.With over 600 dedicated professionals and offices in...

  • Support Engineer

    Há 3 dias


    Lisboa, Lisboa, Portugal Decskill Tempo inteiro

    Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people.Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people.With over 600 dedicated professionals and offices in...


  • Lisboa, Lisboa, Portugal Decskill Tempo inteiro

    Job ResponsibilitiesAs a Support Engineer at Decskill, you will be responsible for providing top-notch technical support to our clients, resolving complex issues, and collaborating closely with cross-functional teams.You will utilize your expertise in helpdesk/application support, incident management, and problem-solving to deliver exceptional...


  • Lisboa, Lisboa, Portugal Decskill Tempo inteiro

    At Decskill, we believe that by nurturing and empowering our people, we create value not only for our clients but also for our entire ecosystem. We are committed to fostering a digital community dedicated to growth and progress.Job DescriptionWe are seeking a highly skilled Support Engineer (German speaker) to join our team in Lisbon. The successful...

  • Support Engineer

    1 semana atrás


    Lisboa, Lisboa, Portugal Decskill Tempo inteiro

    Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in...

  • Support Engineer

    1 semana atrás


    Lisboa, Lisboa, Portugal Decskill Tempo inteiro

    Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Detalhes do Emprego:O nosso cliente está a procurar um profissional para trabalhar como Técnico de Sistemas e Redes. Este profissional deverá ter conhecimentos em administração de sistemas Microsoft, redes e segurança, além de certificação profissional Microsoft Certified Systems Administrator (MCSA) e Microsoft Certified Engineer...


  • Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    .Technical Consulting Engineer - Duo SecurityClient: CiscoLocation: Oeiras, PortugalJob Category: OtherEU work permit required: YesJob Reference: 27df28017f22Job Views: 27Posted: 23.01.2025Expiry Date: 09.03.2025Job Description:Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered...