Customer Service Representative with Excellent Communication Skills in Lisbon

Há 1 mês


Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

Are you a highly communicative individual looking for a new challenge in the customer service industry? Do you possess excellent language skills, both in Romanian and English?

We are seeking a skilled Customer Service Representative to join our team at Teleperformance Portugal in Lisbon. As a key member of our global operating company, you will play a vital role in delivering exceptional customer experiences.

Key Responsibilities:

  • Assist customers with their needs by ordering supplies and issuing messages
  • Answer calls from customers related to our services
  • Process pick-up orders and provide shipping information and quotations
  • Track packages and request proof of delivery

Requirements:

  • Native Romanian speaker
  • Fluent in English (minimum B1 level required)
  • Excellent listening and communication skills
  • Attention to detail and problem-solving abilities
  • Dynamism and teamwork spirit
  • High school diploma or equivalent qualification

What We Offer:

  • A competitive salary range: €22,000 - €28,000 per annum, based on experience and qualifications
  • Stable work environment and career progression opportunities
  • Health insurance since day one in the company
  • Free Portuguese language courses
  • Accommodation in a room of a Teleperformance owned apartment
  • Initial flight expenses refund
  • Free annual flight to the homeland

About Us:

We are a leading multinational company providing exceptional customer service solutions. Our dynamic team is committed to excellence and innovation, and we're looking for talented individuals like you to join us on this journey.



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