Customer Service Representative with Strong Communication Skills in Lisbon

Há 5 dias


Lisboa, Lisboa, Portugal Smart-Recruitments Tempo inteiro

Job Overview

We are seeking a highly skilled Customer Service Representative to join our team in Lisbon, Portugal. As a key member of our customer support team, you will play a vital role in delivering exceptional customer experiences.

Estimated Salary

Ranging from 2200€ to 3200€ per month, depending on experience and qualifications.

About the Job

This is an exciting opportunity to work with top global brands, utilizing your strong communication skills and fluency in Dutch to provide seamless customer support via phone, chat, and email.

Your Key Responsibilities:

  • Communicate effectively with customers to resolve their queries and concerns.
  • Monitor and resolve cases efficiently to ensure quick resolution and maintain high levels of customer satisfaction.
  • Represent the company's brand values and maintain professional relationships with partners.
  • Work collaboratively as part of a fast-paced team to achieve targets set by both the client and the company.

Requirements

To be successful in this role, you will need:

  • Fluency in Dutch (native or near-native level).
  • Proficient English communication skills.
  • Strong communication, interpersonal, and problem-solving abilities.
  • Basic computer knowledge and technical skills.
  • Ability to multitask effectively and thrive in a fast-paced environment.

What We Offer

We provide a competitive salary package, including:

  • A monthly salary ranging from 2200€ to 3200€.
  • Health benefits and various discounts.
  • Full training provided by certified instructors.
  • Opportunities for career advancement and professional development.


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