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Customer Service Representative in Porto with Excellent Communication Skills

2 meses atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Overview

Blu Selection is a multinational organisation that offers sales and customer service solutions to companies worldwide. As a Customer Care Consultant In Porto, you will be part of a diverse team working with talents from over 80 nationalities.

Job Description

We are seeking an experienced Customer Service Representative to join our team in Porto. In this role, you will respond to inbound calls, resolve customer issues, and collaborate with internal and external entities. Your responsibilities will include:

  • Responding to customer inquiries and resolving issues via phone, email, or chat
  • Coordinating product shipments and updating documentation
  • Providing excellent customer service and ensuring customer satisfaction

Required Skills and Qualifications

To succeed in this role, you should have:

  • Native Dutch speaking skills
  • Business proficiency level of English
  • Excellent communication and listening skills
  • A motivated and committed approach to work
  • The ability to work effectively in a team environment

Salary and Benefits

We offer a competitive salary package, including:

  • €1040 gross/month (including free accommodation) or €1298 gross/month (excluding accommodation)
  • Reimbursement of initial flight expenses for international candidates
  • Free Portuguese lessons, cooking classes, sports activities, and social events
  • Nearly fully paid compensation during the training period

What's in It for You?

This role offers the opportunity to work in a dynamic and multicultural environment, develop your career, and experience life in Porto. The city offers a unique blend of history, culture, and entertainment, with a large English-speaking local community and international environment. As a valued member of our team, you will have access to real career opportunities, professional development, and a supportive work environment.