Taxi Service Representative with Excellent Customer Skills
Há 2 dias
We are seeking a highly skilled and enthusiastic customer service representative to join our team in Lisbon. As a key member of our international team, you will be responsible for providing exceptional support to customers, ensuring their experience is smooth and enjoyable.
About the Role:This is a full-time position that requires a native level of Dutch and a B2 level in English. You will work in rotative shifts, Monday to Sunday, from 7 AM to 9 PM, and have the opportunity to develop your career with our company.
Responsibilities:- Be a mentor to consumers in different fields, providing guidance and support when needed.
- Deliver calm and resourceful troubleshooting for customer queries regarding their shopping experience.
- Communicate effectively with customers over the phone, via email, or social media.
- Collaborate with other departments and redirect related cases and issues to relevant teams.
To succeed in this role, you should have excellent communication skills, be attentive, and comfortable interacting with people from diverse backgrounds. We also value candidates who are energetic, innovative, and proactive, with a passion for intercultural communication and expatriate lifestyle.
What We Offer:- A fixed-term contract that can be renewed annually.
- A competitive salary package: €1040 gross/month (including free accommodation) or €1298 gross/month (excluding accommodation).
- An intensive training program to help you kick-start your career.
- A relocation package for international candidates, including reimbursement of initial flight expenses and assistance with paperwork and bank account opening.
- Private health insurance after six months of contract, plus standard insurance.
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
- Portuguese public holidays and 22 days of paid leave.
Our company is a multinational organization recognized as one of the best sales and customer service solutions providers in the world. We offer a supportive environment where you can grow your career and enjoy a rich cultural experience.
If you are an enthusiastic and dedicated individual looking for a new challenge, we encourage you to apply for this exciting opportunity.
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