Global Customer Experience Expert

Há 4 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Your responsibilities and impact as a Customer Service Agent in the travel industry will be:

Key Tasks:
  • Booking management (altering, cancelling or creating new reservations) via phone, email, and chat
  • Assisting clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requests
  • Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations)

Skills, qualifications, and interests you need to succeed in this role:

Requirements:
  • A native level of French and a good level of English
  • Enthusiasm about travelling and tourism industry


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