Senior Customer Experience Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro
Company Overview

Catawiki is an innovative, pioneering, and fast-growing scale-up that offers over 75,000 special objects in auction every week. Our team of experts reviews and selects each item to ensure a unique and exceptional experience for our customers.

About the Role

We are seeking a Senior Customer Experience Specialist to join our team in Lisbon, Portugal. This role requires 2+ years of experience in customer service escalations and social media. You will be responsible for handling complex and/or escalated cases within the Customer Experience (CX) department, while also representing Catawiki with a firm understanding of our brand and



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