Global Field Business Support Specialist

2 meses atrás


Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

Randstad operates in Portugal and worldwide as a leading Human Resources provider, serving various sectors. Our IT & Telecom specialization offers exclusive professional development opportunities. We are seeking a Global Field Business Support Specialist to join an internal and international project.

Main Responsibilities:

  • Act as a quote reviewer/approver and point of contact for specific markets in the region, allocated via workflow distribution;
  • Provide guidance to Quote owners on policies to accelerate transactional processing cycles, including quote configuration and region-specific requirements;
  • Liaise with key stakeholders to ensure correct deal setup and resolve transactional processing issues;
  • Improve productivity and efficiency to reduce revenue at risk and bottlenecks during peak times;
  • Troubleshoot quote issues in the productive system;

Expectations and Tasks:

  • Attention to detail and accuracy is crucial for SAP compliance. Staying up-to-date on process compliance with respect to Global Policies is essential;
  • A hands-on mentality, adaptability, and agile working mindset are required;
  • Coordinate with cross-functional teams to ensure deal compliance;
  • Ensure Quarter End Close safeguarding during business-critical periods;
  • Monitor the deal pipeline to identify strategic customers/deals in the current quarter;
  • Analyze and provide constructive solutions to improve simplification and efficacy;

Required Skills and Qualifications:

  • University or College degree or comparable experience;
  • 3-4 years of professional working experience;
  • Customer-facing experience, especially in Deal Support/Transactional Support (Previous experience in Finance Operations/Commercial or Sales Operations is an advantage but not required);
  • Strong oral and written communication skills and ability to communicate complex ideas to a wide range of audiences;
  • Fluent English required;
  • Strong team player, experienced in working with virtual and international teams across multiple regions;
  • Ability to work on one's own initiative as well as part of a team;
  • Ability to work in an agile environment and under tight schedules;
  • Focused and project-oriented mindset with creative problem-solving skills;

Estimated Salary: €45,000 - €55,000 per annum, depending on location and experience.

Benefits:

  • Entry into a stable project with continuity in a prestigious company.


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