Global Field Business Support Specialist
2 semanas atrás
Randstad operates in Portugal and worldwide as a leading Human Resources provider, serving various sectors. Our IT & Telecom specialization offers exclusive professional development opportunities. We are seeking a Global Field Business Support Specialist to join an internal and international project.
Main Responsibilities:
- Act as a quote reviewer/approver and point of contact for specific markets in the region, allocated via workflow distribution;
- Provide guidance to Quote owners on policies to accelerate transactional processing cycles, including quote configuration and region-specific requirements;
- Liaise with key stakeholders to ensure correct deal setup and resolve transactional processing issues;
- Improve productivity and efficiency to reduce revenue at risk and bottlenecks during peak times;
- Troubleshoot quote issues in the productive system;
Expectations and Tasks:
- Attention to detail and accuracy is crucial for SAP compliance. Staying up-to-date on process compliance with respect to Global Policies is essential;
- A hands-on mentality, adaptability, and agile working mindset are required;
- Coordinate with cross-functional teams to ensure deal compliance;
- Ensure Quarter End Close safeguarding during business-critical periods;
- Monitor the deal pipeline to identify strategic customers/deals in the current quarter;
- Analyze and provide constructive solutions to improve simplification and efficacy;
Required Skills and Qualifications:
- University or College degree or comparable experience;
- 3-4 years of professional working experience;
- Customer-facing experience, especially in Deal Support/Transactional Support (Previous experience in Finance Operations/Commercial or Sales Operations is an advantage but not required);
- Strong oral and written communication skills and ability to communicate complex ideas to a wide range of audiences;
- Fluent English required;
- Strong team player, experienced in working with virtual and international teams across multiple regions;
- Ability to work on one's own initiative as well as part of a team;
- Ability to work in an agile environment and under tight schedules;
- Focused and project-oriented mindset with creative problem-solving skills;
Estimated Salary: €45,000 - €55,000 per annum, depending on location and experience.
Benefits:
- Entry into a stable project with continuity in a prestigious company.
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