Senior Technical Support Specialist for Hospitality Sector
1 semana atrás
Duties and Responsibilities
Our ideal candidate will be responsible for providing top-notch customer support to hoteliers, answering their questions and offering tailored solutions. This includes responding promptly via email and phone, as well as collaborating with our Implementations Team for seamless client onboarding.
Key Objectives
- Support: Address hoteliers' inquiries and escalate complex cases as needed.
- Customer Experience: Anticipate and meet client needs while providing personalized service.
- Retention: Identify potential churn and collaborate to resolve issues quickly.
About the Role
This is an onsite role located in the center of Lisbon, Portugal. The successful candidate must have at least two years of proven customer support experience and native proficiency in Dutch.
We offer a competitive salary of €45,000 - €55,000 per year, plus incentive commissions. Other benefits include free food Fridays, annual hotel allowance, training budgets, equity, and gift vouchers for your birthday and Christmas.
-
Senior Technical Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Top Sigma, Lda Tempo inteiroJob Title: Senior Technical Support SpecialistAbout the Role:At Top Sigma, we are seeking a highly skilled Senior Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for diagnosing and resolving high-level technical and functional incidents, primarily in the Manufacturing, PLD, and HSE...
-
Senior Technical Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Alter Solutions Group Tempo inteiroAt Alter Solutions Portugal, an IT Consultancy Company and part of the Alter Solutions Group, we partner with over 120 clients across various industries. Our Nearshore IT center in Portugal serves as a dedicated team for projects with internationally renowned clients.Job Title: Senior Technical Support SpecialistJob Description:We are seeking a skilled...
-
Senior Technical Support Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Atlas Copco Holding Gmbh Tempo inteiroAbout UsAs a leading company in the industry, Atlas Copco Holding GmbH offers cutting-edge solutions for various sectors, including electronics, medical research, renewable energy, food production, infrastructure, and more. Our innovative technologies enable us to tackle complex challenges and drive sustainable progress.Job SummaryWe are seeking a highly...
-
Senior Payroll Specialist for International Hospitality
2 semanas atrás
Lisboa, Lisboa, Portugal Accor Hotels Tempo inteiroSenior Payroll Specialist for International HospitalityWe are seeking an experienced Senior Payroll Specialist to join our team at Accor Hotels. The successful candidate will be responsible for ensuring the accurate and timely processing of payroll, as well as maintaining HRIS systems and staff files.About the RoleThis is a challenging opportunity for a...
-
Administrative Support Specialist for Senior Executive
2 semanas atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroCompany Overview">Lisbon, a city known for its fast-growing premium developments in real estate and hospitality, is home to a company that operates globally. This company has distinguished itself through its innovative approach to property investments.">Your New Role">The Administrative Support Specialist for Senior Executive plays a crucial role in ensuring...
-
Technical Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Workster Tempo inteiroJob Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team in Lisbon. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers, ensuring they have a seamless experience with our hospitality payment services.Key...
-
Technical Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Match Profiler Tempo inteiroWe are seeking a highly skilled Technical Support Specialist to join our team at Match Profiler. As a Technical Support Specialist, you will be responsible for providing expert-level technical support to our clients, utilizing your knowledge of mainframe technologies such as MVS, CICS, and Cobol. You will also be working with databases like DB2 and ensuring...
-
Technical Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Axians Portugal Tempo inteiroAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team at Axians Portugal.About the JobAs a Technical Support Specialist, you will be responsible for providing application support for a national project in the banks sector.RequirementsPrevious experience with application supportExperience with SQL and PL SQLExperience with...
-
Senior Technical Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Adecco Recruitment Tempo inteiroJob Title: Senior Technical SpecialistJob Summary: We are seeking a highly skilled Senior Technical Specialist to join our team. The ideal candidate will have a strong background in Wintel and OT components, with excellent analytical and problem-solving skills.Responsibilities:Provide high-level technical solutions and supportUtilize technical expertise to...
-
Senior Technical Support Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Smart-Recruitments Tempo inteiroJob TitleSenior Technical Support Specialist - Czech Language ExpertAbout UsAt Smart-Recruitments, we strive to provide exceptional customer service and technical support to our clients. As a Senior Technical Support Specialist, you will play a crucial role in ensuring that our customers receive top-notch assistance.Salary and BenefitsThe estimated salary...
-
Senior Technical Support Specialist
Há 7 dias
Lisboa, Lisboa, Portugal Randstad Ii - Prestação De Serviços, Limitada Tempo inteiroRandstad is seeking a skilled Technical Customer Support specialist to join our team in Lisbon, Portugal.OverviewWe're looking for someone who's passionate about technology and has a knack for problem-solving. As a Technical Customer Support specialist, you'll be the first point of contact for customers with technical issues.Your primary responsibility will...
-
Technical Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Ptc Recruitment Tempo inteiroPtc Recruitment is seeking a skilled Technical Support Specialist to join our client, a leading methanol producer in the energy market.Responsibilities:Efficiently operate IT systems and conduct regular system administration activities.Provide hardware and software support to employees.Manage and maintain communication systems, including telephony, mobile,...
-
Digital Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Support Tempo inteiroUnlock a Better Quality of Life at WorkAbout MoveWORKMoveWORK provides cutting-edge solutions to improve work-life balance for occupants, customers, and service agents. Our innovative SaaS platform offers customizable mobile applications and premium services like user coaching, training, and technical support.Role OverviewWe are seeking an experienced...
-
Technical Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Axians Portugal Tempo inteiroUnlock Your Potential as a Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Axians Portugal. As a Technical Support Specialist, you will be responsible for owning, investigating, and solving customer technical issues. You will work collaboratively within and across teams, leveraging troubleshooting tools...
-
Senior IT Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Aubay Tempo inteiro**Senior Application Support**At Aubay, we are a specialized consultant in Management, Implementation, Development, and Maintenance of Information Systems. We operate in sectors such as banking, insurance, telecommunications, services, energy, and transports. To support our growth, we are looking for a Senior IT Support Specialist to join our team.**Key...
-
Senior Customer Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal RoomRaccoon Tempo inteiroSenior Customer Support ConsultantWe are seeking a highly skilled Senior Customer Support Consultant to join our team at RoomRaccoon. As a key member of our customer support team, you will play a crucial role in elevating our customer support quality and ensuring the seamless operation of our customer support team.Key ResponsibilitiesConduct quality...
-
Technical Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Axians Portugal Tempo inteiroTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Axians Portugal. As a Technical Support Specialist, you will be responsible for owning, investigating, and solving customer technical issues. This role requires strong communication and interpersonal skills, as well as excellent problem-solving and...
-
Technical Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Axians Portugal Tempo inteiroWe are seeking a skilled Technical Support Specialist to work on an international project in the telecommunications sector. As a member of our team, you will be responsible for diagnosing and resolving hardware, software, and network issues, ensuring high customer satisfaction through efficient issue resolution.Tech Requirements:- Proficient in diagnosing...
-
Technical Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroBuscojobs Portugal seeks a seasoned Technical Support Specialist to join their team in Lisbon. This is a senior-level position requiring at least 5 years of experience in systems analysis, application support, and continuous improvement initiatives.About the RoleThe ideal candidate will be responsible for diagnosing and resolving complex technical issues in...
-
Technical Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Spektrum Tempo inteiroJob Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Spektrum. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients, troubleshooting issues, and ensuring the smooth operation of our systems.Key Responsibilities:Activating...