Luxury Hotel Customer Experience Expert

1 semana atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Company Overview: Blu Selection is an international recruitment company dedicated to connecting international candidates and companies. We are passionate about the travel and tourism industry and strive to find the best talent for our clients.

Job Description: As a Luxury Hotel Customer Experience Expert, you will be responsible for providing exceptional customer service to our clients. Your responsibilities will include managing bookings, assisting clients via email and chat inquiries, and maintaining the reservations back-office. You will work in a fast-paced environment and collaborate with top brands in the industry. If you are passionate about the travel and tourism industry and have excellent communication skills, we encourage you to apply for this exciting opportunity.

Salary and Benefits: The salary package includes a gross monthly income of €1,100 + up to €150 performance bonus + meal vouchers of €7.23 per workday + reimbursement of some transportation costs. Additionally, you will receive private health insurance and dental plan after six months. International candidates can also look forward to a relocation package including reimbursement of initial flight tickets and up to one year of accommodation in a shared flat provided by the company.

Requirements and Qualifications: To succeed in this role, you should have a native level of German and a professional level of English (C1-C2). Previous experience in GDS tools is ideal, but not necessary. You should be enthusiastic about traveling and the tourism industry and have a strong attention to detail. Our ideal candidate is a team player who is comfortable communicating with people from diverse backgrounds and cultures.

Location: The job is based in Lisbon, Portugal, where you can enjoy a warm climate, delicious Portuguese cuisine, and a rich cultural history. The city offers a large English-speaking local community and a multicultural environment.



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