Sales Director for Business Growth

4 semanas atrás


Lisboa, Lisboa, Portugal Ttec Tempo inteiro

Are you a results-driven leader looking to drive business growth and customer satisfaction?

About the Role:

We're seeking an experienced Sales Director to lead our team in Sofia, Bulgaria. As a Senior Sales Manager, you will be responsible for driving sales, managing day-to-day operations, and developing strong relationships with clients. Your primary focus will be on assisting existing customers with their account migration and increasing revenue.

Your Key Responsibilities:

* Ensure 100% delivery of all SOW requirements and goals for TTEC and achievement of client revenue targets
* Manage day-to-day operations and deliverables
* Improve key success metrics associated with goals, including Customer, Employee, and Client Satisfaction Scores, Client Sales-Level Goals, Monthly Revenue and Margin Goals
* Drive client message, actively manage staff, support, motivate, and retain an outstanding team
* Responsible for mentoring, training, evaluating, and developing staff
* Maintain a positive, respectful, and caring attitude

Requirements:

* 5-7 years of experience in B2B demand generation or growth sales and marketing within a call centre
* Strong knowledge and competence in Salesforce, Power Bi or other leading CRM/Analytics tool
* Ability to lead and partner successfully with teams, management, and clients and to manage multiple, complex, ongoing tasks and projects

Salary: €**54,000 - €65,000 per annum**, depending on experience. This is a competitive salary that reflects the importance of this role in driving business growth and customer satisfaction.

Ttec offers a dynamic work environment, opportunities for career growth and development, and a comprehensive benefits package.


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