Marketplace Business Growth Director
1 semana atrás
Indie Campers, a pioneering digital campervan marketplace, aims to make road trips accessible to everyone. With its customer-centric approach and strong booking experience, Indie Campers has become the go-to platform for affordable high-quality road trips. Our platform has facilitated over one million nights of rentals, welcoming more than 300,000 travelers from 169 countries. We offer a diverse range of road trip possibilities, including short-term RV rentals, long-term campervan subscriptions, and vehicle sales. Built on a deep technological focus, our challenges are both exciting and demanding, requiring top talent and motivation to pursue.
The RoleWe are seeking an experienced Senior Marketplace Manager to lead our 3P business unit, a crucial component of our business model. As the leader of our 3P team in our Lisbon HQ Office, you will report directly to the Chief Revenue Officer (CRO). Your primary responsibility will be to oversee and optimize our 3P business, ensuring that our marketplace meets the needs of our customers and partners while driving growth and improving operational efficiency.
Key Responsibilities:- Develop and oversee day-to-day operations of 3P Rental, ensuring smooth performance, prompt issue resolution, and process optimization for efficiency.
- Take responsibility for all KPIs, including GMV, customer satisfaction, and operational efficiency, aligning them with short-term and long-term business objectives in collaboration with the management team.
- Develop a team of Account Managers to enable supply growth and partner satisfaction.
- Design and implement business strategies, products, and procedures to improve 3P usability and customer satisfaction, working closely with Product & Engineering.
- Translate strategic goals into actionable plans leveraging the capabilities of our central teams such as Growth, Data, and Revenue.
- Build and manage key partnerships with service providers, ensuring strong relationships that drive mutual success, improve user experience, and grow product ancillary offerings.
- Oversee marketplace operations, maintaining high standards of quality and efficiency for both partners and customers.
- Stay informed of local and regional regulations relevant to marketplace development, becoming an industry expert and ensuring compliance in all marketplace activities.
- Manage the financial aspects of the marketplace business unit, focusing on revenue growth, cost efficiency, and overall profitability.
Our estimated salary for this role is approximately $120,000 - $150,000 per year, depending on qualifications and experience. We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off. We also provide opportunities for professional growth and development, enabling you to achieve your career goals.
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