Customer Support Representative
2 semanas atrás
We are seeking a highly skilled and experienced Customer Support Representative to join our team in Athens, Greece. As a key member of our customer-facing team, you will be responsible for delivering exceptional support to our clients, ensuring their needs are met and exceeded.
Job DescriptionThe ideal candidate will have excellent communication skills, both written and verbal, with a strong emphasis on sales experience with consumer products and services. You will also possess advanced internet research skills, an empathetic soul, and a positive attitude. A willingness to learn and grow within the company is essential.
You will work closely with our team to identify customers' needs and deliver tailored solutions, including sales. Additionally, you will assist customers with billing inquiries, handle transactions, and provide resolutions to their issues in a timely manner. Your responsibilities will include:
- Delivering exceptional customer service and support
- Handling customer inquiries and resolving issues efficiently
- Providing sales solutions to meet customer needs
- Maintaining accurate records and reporting as necessary
We offer a competitive salary package, including a monthly salary of €1,800, plus 2 extra salaries per year, making your total annual income around €21,600. Our benefits package includes health care benefits, numerous other discounts, full training by certified instructors, professional growth & development opportunities, special events, community & social responsibility initiatives, free online Greek language courses, and state-of-the-art premises.
To be successful in this role, you must have EU citizenship or permission to work in Greece. We value diversity and equality, offering equal opportunities to all candidates, regardless of gender, ethnicity, religion, culture, or age.
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