Customer Service Expert
3 semanas atrás
Experience a fulfilling career with Concentrix in Lisbon, Portugal. We're a global leader that powers the brands of the future. Our team helps renowned companies improve their businesses with technology and integrated solutions.
About UsWe empower well-known brands to achieve excellence. If you're seeking a challenging role, as a Customer Service Representative in Lisbon, you will ensure high performance goals are met across all operations, fulfilling client expectations related to operational excellence.
Your RoleIn this position, you will:
- Provide exceptional customer service via chat, email, and phone to users.
- Troubleshoot user issues with the platform, offering guidance and solutions.
- Educate users on the platform's features and help them get the most out of their websites.
- Work closely with product and development teams to resolve complex technical issues.
- Stay up-to-date with new program features and updates to provide accurate support.
- Collect and relay user feedback to improve overall user experience.
You will have:
- A competitive salary: €24,000 - €30,000 per year (dependent on experience).
- Full-time contract with indefinite duration.
- Central location in Lisbon, Portugal.
- Bring-a-friend bonus opportunities.
- Full paid training on the company and project.
- Career development programs and language classes.
Concentrix is an equal-opportunity employer committed to diversity and inclusion. Eligibility to work in accordance with Portugal's law requires applicants to be legally authorized to work in Portugal.
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