Customer Service Expert

3 semanas atrás


Lisboa, Lisboa, Portugal Minacs Tempo inteiro

Experience a fulfilling career with Concentrix in Lisbon, Portugal. We're a global leader that powers the brands of the future. Our team helps renowned companies improve their businesses with technology and integrated solutions.

About Us

We empower well-known brands to achieve excellence. If you're seeking a challenging role, as a Customer Service Representative in Lisbon, you will ensure high performance goals are met across all operations, fulfilling client expectations related to operational excellence.

Your Role

In this position, you will:

  • Provide exceptional customer service via chat, email, and phone to users.
  • Troubleshoot user issues with the platform, offering guidance and solutions.
  • Educate users on the platform's features and help them get the most out of their websites.
  • Work closely with product and development teams to resolve complex technical issues.
  • Stay up-to-date with new program features and updates to provide accurate support.
  • Collect and relay user feedback to improve overall user experience.
What We Offer

You will have:

  • A competitive salary: €24,000 - €30,000 per year (dependent on experience).
  • Full-time contract with indefinite duration.
  • Central location in Lisbon, Portugal.
  • Bring-a-friend bonus opportunities.
  • Full paid training on the company and project.
  • Career development programs and language classes.

Concentrix is an equal-opportunity employer committed to diversity and inclusion. Eligibility to work in accordance with Portugal's law requires applicants to be legally authorized to work in Portugal.



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