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Há 1 mês
We are seeking a highly skilled and motivated Customer Support Specialist to join our team in Lisbon, Portugal. As a key member of our support team, you will be responsible for providing exceptional customer service, troubleshooting technical issues, and collaborating with our sales and commercial teams to ensure seamless support for our clients.
Key Responsibilities- Monitor and respond to customer inquiries and technical issues in a timely and professional manner.
- Collaborate with our sales and commercial teams to ensure effective support for our clients.
- Develop and maintain documentation of support processes and procedures.
- Participate in pilot projects and training programs to enhance your skills and knowledge.
- Support internal projects and initiatives to drive business growth and improvement.
To be successful in this role, you will need:
- A Master's Degree in Electronics, Engineering, Information Technology, or a related field.
- At least 1 year of experience in a customer support or technical role.
- Excellent communication and problem-solving skills.
- Fluency in Portuguese and English.
- Ability to work in a fast-paced environment and adapt to changing priorities.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional support, we encourage you to apply for this exciting opportunity.
