German Speaking Quality Assurance Specialist
2 semanas atrás
We are working with a leading Outsourcing/BPO company that is seeking a German speaking Quality Assurance Specialist for their offices in Lisbon, Portugal. This full-time role offers an excellent remuneration package based on experience and performance.
Job Summary:This position involves reviewing user reports regarding website content, ensuring daily content compliance and applying corrective measures as necessary. The ideal candidate will have strong analytical skills, be able to evaluate and classify content objectively, and have excellent communication skills.
About the Role:The Quality Assurance Specialist will be responsible for reviewing sensitive content, sometimes involving graphic or disturbing subject matter. They will also need to review user reports, make well-balanced decisions, and help resolve inquiries to defined policies and procedures.
Duties and Responsibilities:- Review user reports regarding website content
- Ensure daily content compliance and apply corrective measures as necessary
- Make well-balanced decisions and help resolve inquiries to defined policies and procedures
- Propose solutions to improve the support of user community
The ideal candidate will have native/fluent German language skills, both oral and written, as well as fluent English. They should also have excellent communication skills, be quick to learn new processes, concepts, and skills, and have good organizational and time management skills.
Benefits:This role offers an excellent remuneration package based on experience and performance, including meal allowance, private health insurance, and yearly performance bonus. Relocation allowance and assistance are also available.
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