E-Commerce Customer Service Representative in a Multinational Environment
Há 4 dias
We are seeking an E-Commerce Customer Service Representative to join our team in Lisbon. As a customer service agent, you will be responsible for assisting customers with their shopping experience, providing solutions to issues, and ensuring a high level of customer satisfaction.
Key Responsibilities- Assist customers with their shopping cart and resolve any issues they may encounter during their online shopping experience.
- Provide smart and calm solutions to situations while paying attention to details.
- You must be fluent in Dutch or Flemish and have a good command of English.
- You should be energetic and innovative, with excellent communication skills.
- You should have an intercultural mind and be willing to work with many nationalities.
- Type of contract: long-term fixed term contract, renewable every year.
- Working hours: full time (40h/week) on rotating shifts (depending on the project).
- Salary conditions:
- Including free accommodation (shared flat, all bills included): €1,040 gross/month.
- Excluding accommodation: €1,298 gross/month.
- For international candidates:
- Reimbursement of your initial flight expenses after 3 months.
- Help in paperwork, opening bank account, etc. upon your arrival.
Lisbon is a vibrant city with a rich cultural history. You can expect a colourful city view, delicious Portuguese cuisine, and a friendly community. The city has a warm climate all year round and offers a sunny beach life next to the Atlantic.
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