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Customer Service Representative in E-commerce
2 meses atrás
Are you passionate about providing exceptional customer experiences? Do you thrive in fast-paced e-commerce environments?
About the Role
We are seeking a skilled Customer Service Representative to join our team at Blu Selection. As a key member of our customer service team, you will be responsible for assisting customers with their queries and resolving issues efficiently.
Your Responsibilities:
- Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
- Provide accurate and helpful solutions to customer problems.
- Work collaboratively with colleagues to resolve complex customer issues.
- Maintain accurate records of customer interactions.
Requirements:
- You have excellent communication and problem-solving skills.
- You are proficient in Dutch or Flemish and have a good command of English.
- You possess a proactive approach to work and can think critically.
- You are able to work effectively in a fast-paced environment.
Benefits:
A Competitive Salary Package
Our salary package includes a competitive monthly gross salary of 1,040€ including free accommodation (shared flat, all bills included), or 1,298€ excluding accommodation, depending on your circumstances. For international candidates, we also offer reimbursement of initial flight expenses after 3 months.
Ongoing Career Development
We invest in our employees' career development, offering opportunities to grow within our company. You will receive free Portuguese lessons, cooking classes, sport activities, and social events organized by us.
Work-Life Balance
Enjoy Lisbon's warm climate, rich cultural history, and beautiful beaches. Our company supports you in achieving a perfect balance between work and life.
