Customer Service Representative for E-commerce
Há 1 mês
Job Title: Customer Service Representative for E-commerce
About the Job:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for E-commerce. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients via phone and email.
Responsibilities:
- Provide professional customer service solutions to customers over the phone and via email
- Assist customers with their inquiries and issues by offering the right answers and solutions
- Be client-oriented and assure client satisfaction and a high level of service quality
- Answer incoming queries from customers
- Be a team player and participate in the success of the team and project
Requirements:
- You are a native Dutch speaker
- You have a business proficiency level of English
- You are looking for a job opportunity abroad
- You are motivated and committed to your work
- You have excellent communication and listening skills
- You are a team player and you are willing to work with many other nationalities
What We Offer:
- Type of contract: a long-term fixed term contract, renewable every year
- Remote work from anywhere in Portugal mainland
- Working hours: full time (40h/week) Monday to Friday, availability to work between 7am - 10pm, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule
- Salary conditions: including free accommodation (shared flat, all bills included): 1040€ gross/month, excluding accommodation: 1298€ gross/month
- Reimbursement of your initial flight expenses after 3months
- Help in paperwork, opening bank account, etc. upon your arrival
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
- Real career opportunities in different career paths
- Compensation during training period if successful (from 1 to 4 weeks): nearly fully paid
About the Company:
We are a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. We take care of our employees from their career development, language skills, accommodation and to their social integration. We are looking for talented individuals to join our international team including talents from more than 80 nationalities all over the world.
How to Apply:
If you are a motivated and customer-focused individual looking for a new challenge, please send your CV to us. We look forward to hearing from you.
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