Customer Service Representative for E-commerce

Há 1 mês


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Job Title: Customer Service Representative for E-commerce

About the Job:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for E-commerce. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients via phone and email.

Responsibilities:

  • Provide professional customer service solutions to customers over the phone and via email
  • Assist customers with their inquiries and issues by offering the right answers and solutions
  • Be client-oriented and assure client satisfaction and a high level of service quality
  • Answer incoming queries from customers
  • Be a team player and participate in the success of the team and project

Requirements:

  • You are a native Dutch speaker
  • You have a business proficiency level of English
  • You are looking for a job opportunity abroad
  • You are motivated and committed to your work
  • You have excellent communication and listening skills
  • You are a team player and you are willing to work with many other nationalities

What We Offer:

  • Type of contract: a long-term fixed term contract, renewable every year
  • Remote work from anywhere in Portugal mainland
  • Working hours: full time (40h/week) Monday to Friday, availability to work between 7am - 10pm, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule
  • Salary conditions: including free accommodation (shared flat, all bills included): 1040€ gross/month, excluding accommodation: 1298€ gross/month
  • Reimbursement of your initial flight expenses after 3months
  • Help in paperwork, opening bank account, etc. upon your arrival
  • Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
  • Real career opportunities in different career paths
  • Compensation during training period if successful (from 1 to 4 weeks): nearly fully paid

About the Company:

We are a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. We take care of our employees from their career development, language skills, accommodation and to their social integration. We are looking for talented individuals to join our international team including talents from more than 80 nationalities all over the world.

How to Apply:

If you are a motivated and customer-focused individual looking for a new challenge, please send your CV to us. We look forward to hearing from you.



  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    At Customer Labs, we are looking for an Italian-speaking Customer Service Representative to join our team. This is a fantastic opportunity to work with a leading BPO player in the industry and contribute to their pursuit of excellence in customer service.About the RoleThis role involves handling customer inquiries related to product features, technical...


  • Lisboa, Lisboa, Portugal Red Frog Recruitment Tempo inteiro

    Job DescriptionWe are seeking a proactive and customer-focused individual to join our team as a Customer Service Representative for E-Commerce Support. This role involves assisting customers with their online shopping experience, resolving issues efficiently, and providing top-notch support.About the RoleThe successful candidate will be responsible...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a highly motivated and customer-focused E-commerce Customer Service Representative to join our team in Lisbon. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various channels, including phone, email, and chat.ResponsibilitiesAssist customers with...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the Role:We are seeking a highly motivated and customer-focused E-Commerce Customer Service Representative to join our team at bol.com in Lisbon. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Assist customers...


  • Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    We are seeking a highly skilled Customer Service Representative to join our team at Teleperformance. As a Customer Service Representative for Marketplace, you will be responsible for providing exceptional customer service to our clients, ensuring a positive overall outcome at the end of each interaction. Your approach will be adaptable to each customer, and...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you passionate about providing exceptional customer experiences? Do you thrive in fast-paced e-commerce environments?About the RoleWe are seeking a skilled Customer Service Representative to join our team at Blu Selection. As a key member of our customer service team, you will be responsible for assisting customers with their queries and resolving issues...


  • Lisboa, Lisboa, Portugal United Parcel Service Tempo inteiro

    Job Title:Customer Service RepresentativeAbout the Job:As a Customer Service Representative at United Parcel Service, you will be the primary point of contact for our customers. Your role will involve managing customer interactions via phone, providing accurate and complete information, and professionally resolving any incidents that may...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a highly motivated and customer-focused E-commerce Customer Service Representative to join our team in Lisbon. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various channels, including phone, email, and chat.Key ResponsibilitiesAssist customers...


  • Lisboa, Lisboa, Portugal Sitel Tempo inteiro

    We are seeking a skilled Customer Service Representative to join our team at Sitel in Portugal. As a customer service specialist, you will be responsible for providing top-notch support to our customers, ensuring their queries are resolved efficiently and effectively.Key Responsibilities:Respond to customer inquiries via phone, email, or chatResolve customer...


  • Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    We are seeking a highly skilled Customer Service Representative to join our team at Teleperformance. As a Customer Service Representative for Marketplace, you will be responsible for ensuring a positive overall outcome at the end of each interaction while adapting your approach to each customer. You will manage information and address commerce-related...


  • Lisboa, Lisboa, Portugal Catawiki Tempo inteiro

    Customer Service Representative Role at CatawikiWe are seeking a skilled Customer Service Representative to join our team at Catawiki. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional support and resolving issues in a timely and professional manner.Key Responsibilities:Providing...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking an E-Commerce Customer Service Representative to join our team in Lisbon. As a customer service agent, you will be responsible for assisting customers with their shopping experience, providing solutions to issues, and ensuring a high level of customer satisfaction.Key ResponsibilitiesAssist customers with their shopping cart and...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Service in LisbonWe are seeking a highly motivated and proficient German-speaking customer service representative to join our team in Lisbon.About UsNestled in the heart of Lisbon's e-commerce sector, we deliver exceptional customer experiences. Our diverse team is driven by talent, creativity, and innovation, making significant strides in the...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Service Representative - German LanguageWe are seeking a highly skilled and multilingual Customer Service Representative to join our team in Lisbon. As a German Speaking Customer Advisor, you will be responsible for providing exceptional customer service to our German-speaking clients through various communication channels.Key...


  • Lisboa, Lisboa, Portugal Interstate Ac Service Tempo inteiro

    Job Title: Customer Service RepresentativeLocation: Lisbon, PortugalWork Model: Hybrid RemoteJob Type: Full-timeKey Responsibilities:Address customer inquiries through various channels, including chat, email, and phone, covering products and cashier operations.Evaluate customer concerns and implement necessary measures to meet customer...


  • Lisboa, Lisboa, Portugal Ventask Group Tempo inteiro

    We are seeking a highly skilled Customer Service Senior Support Representative to join our team in the Italian Market. Our client is a global company operating in 20 countries, offering premium products through retailers and e-commerce platforms. The company has received quality awards in several countries, and we are looking for a professional to support...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you a customer service enthusiast looking to work for a leading e-commerce company? We have an exciting opportunity for a Client Service Representative to join our team in Portugal.About the RoleWe are seeking a highly motivated and customer-focused individual to provide exceptional service to our customers via phone and email. As a Client Service...


  • Lisboa, Lisboa, Portugal Work International Tempo inteiro

    Customer Support Representative in Lisbon, PortugalWe are seeking a skilled and enthusiastic Customer Support Representative to join our team in Lisbon, Portugal. As a member of our global customer care team, you will play a key role in delivering exceptional customer experiences for some of the world's most renowned e-commerce brands.Job Overview:This is a...


  • Lisboa, Lisboa, Portugal Ventask Group Tempo inteiro

    Customer Service Senior Support Representative Job DescriptionWe are looking for a skilled Customer Service Senior Support Representative to join our team in the Spanish Market. Our client is a company that operates in 20 countries, selling their products through premium retailers and e-commerce platforms.The ideal candidate will have excellent communication...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same?We are seeking a highly motivated Customer Service Representative to join our team at Bol.Com, one of the leading e-commerce platforms in Portugal. As a Customer Service Representative, you will be responsible for...