Technical Customer Service Representative

Há 3 dias


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

We are a global technology and services leader that powers the brands of the future. Our company is committed to delivering high-quality solutions to our clients, and we're seeking an experienced Technical Customer Service Representative to join our team in Lisbon, Portugal.

About the Job

As a Technical Customer Service Representative, you will be responsible for providing exceptional support to our clients via inbound calls, chat, or email. You will assist with troubleshooting product or service issues, provide accurate and valid information, and resolve customer complaints in a timely and professional manner.

This is a full-time position with indefinite contracts, offering a competitive salary and performance bonus. You will work in a central location in Lisbon, Portugal, and have access to our comprehensive training program and career development opportunities.

To be successful in this role, you will need to possess excellent communication skills, both written and verbal, and be proficient in Dutch and English (B2 level). Previous experience in customer service or sales is highly desirable.

Our company culture values diversity, inclusivity, and equal employment opportunities. We welcome applicants from all backgrounds and encourage those who share our commitment to quality and excellence to apply.

  • Provide technical support to clients via multiple channels
  • Assist with troubleshooting product or service issues
  • Resolve customer complaints in a timely and professional manner


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