Customer Service Representative

4 semanas atrás


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro
About the Company

Our company is a multinational organization recognized as one of the best sales and customer service solutions provider companies in the world. With over 80 nationalities represented, our international team is looking for talented individuals to join us in Lisbon.

Job Overview

We are seeking a Customer Service Representative to join our team in Lisbon. As a key member of our international team, you will be responsible for delivering exceptional customer experiences via phone, email, and chat. Your role will involve identifying issues, providing solutions, and ensuring high levels of customer satisfaction.

Responsibilities
  • Answer incoming queries from customers via phone, email, and chat
  • Identify issues and provide solutions
  • Ensure a high level of customer satisfaction
  • Record data in the CRM system
  • Provide ad-hoc support
Requirements

To succeed in this role, you will need:

  • A native level of French and at least a B1 level of English
  • Knowledge of the value and impact that a good customer experience can create
  • An attentive listening skill, comfortable and skilled at communicating with people
  • Energy, innovation, and a proactive approach
  • Excitement about intercultural communication and the expatriate lifestyle
  • Living in or willing to relocate to Lisbon for an international career and life experience
  • A valid Portuguese work permit (required)
Benefits

We offer a range of benefits to support your success in this role:

  • Type of contract: yearly contract, renewable
  • Working hours: full-time options on rotating shifts (40h/week, 5 days/week, Mon-Sat 7 AM - 8 PM)
  • Salary conditions: Including free accommodation (shared flat, all bills included): €1040 gross/month
  • For international candidates: Reimbursement of your initial flight expenses, airport pick up, yearly two-way flight ticket back to your home country (within the EU), help with paperwork, opening bank account, etc. upon your arrival, private health insurance included from the first day of contract signature, free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
Estimate Salary: €36,000 - €48,000 per year

  • Lisboa, Lisboa, Portugal United Parcel Service Tempo inteiro

    Job Title:Customer Service RepresentativeAbout the Job:As a Customer Service Representative at United Parcel Service, you will be the primary point of contact for our customers. Your role will involve managing customer interactions via phone, providing accurate and complete information, and professionally resolving any incidents that may...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    At Customer Labs, we are looking for an Italian-speaking Customer Service Representative to join our team. This is a fantastic opportunity to work with a leading BPO player in the industry and contribute to their pursuit of excellence in customer service.About the RoleThis role involves handling customer inquiries related to product features, technical...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    Customer Support Specialist OpportunityWe are seeking a highly skilled and Italian-speaking Customer Support Specialist to join our team at Customer Labs. This role will be based in Lisbon or remote, with flexible working hours and a competitive salary package.About the RoleThis is an exciting opportunity for an Italian-speaking professional to provide...


  • Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiro

    Job DescriptionWe are seeking a highly skilled Customer Support Representative to join our team at Accs - Ares Customer Care Solutions Gmbh. This role involves providing exceptional customer service to clients of a video streaming platform in multiple languages, including Dutch and Flemish.Key Responsibilities:Respond to customer inquiries via phone, email,...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Company OverviewCross Border Talents is a leading company in the industry, known for its inclusive and dynamic work environment. We are seeking a talented Customer Service Representative to join our team.Job DescriptionAs a Customer Service Representative, you will be responsible for handling customer inquiries through various channels, resolving issues...


  • Lisboa, Lisboa, Portugal Grow-Talent Tempo inteiro

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Grow-Talent.com in Lisbon, Portugal. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients via various communication channels.Key ResponsibilitiesYou will communicate effectively with customers,...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job TitleMultilingual Customer Service Representative - German, Dutch, Italian, French


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    We are seeking a highly skilled and motivated individual to join our Customer Service team. Located in Lisbon, one of the trendiest cities in Europe, this role offers an exciting opportunity to work for a leading multinational company.As a Customer Service Representative, you will be responsible for providing exceptional service to our clients, handling...


  • Lisboa, Lisboa, Portugal ADECCO RECURSOS HUMANOS Tempo inteiro

    Adecco Recursos Humanos is looking for a French Customer Service Representative in Lisbon. The ideal candidate will have excellent communication skills and be fluent in French.Job Description:About the JobThis role involves answering customer calls, managing queries, and promoting company services to potential clients.Schedule:Monday to Friday...


  • Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

    About Us: Sitel Corp. is a leading provider of customer experience solutions for major brands.Job Title: Customer Service Representative for NikonAbout the Role: We are seeking a highly skilled and motivated Customer Service Representative to join our team in Lisbon, Portugal. As a Customer Service Representative, you will be responsible for providing...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Role OverviewWe are seeking a skilled and enthusiastic Customer Service Representative to join our Cross Border Talents team in Lisbon. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients, ensuring their satisfaction and loyalty.


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    About the JobWebhelp is seeking a highly skilled Customer Service Representative to join our team in Lisbon, Portugal. As a key member of our team, you will be responsible for providing exceptional customer service to clients via inbound and outbound calls and emails.Job Description:Manage booking processes, including alterations, cancellations, and new...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Company OverviewWe are a company that values exceptional customer service and is looking for a highly skilled Customer Service Representative to join our team in Lisbon, Portugal.SalaryThe estimated annual salary for this role is €25,000 - €35,000, depending on experience.Job DescriptionAs a Customer Service Representative, you will be the first point of...


  • Lisboa, Lisboa, Portugal Eugenia Talent Tempo inteiro

    Job DescriptionType of Position: Full-time positionWe are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative in Lisbon. In this role, you will be responsible for providing exceptional support to customers through various channels, including telephone, email, and other communication methods.


  • Lisboa, Lisboa, Portugal United Parcel Service Of America Tempo inteiro

    About United Parcel Service Of AmericaFounded in 1907, United Parcel Service Of America has grown into a global leader in package delivery and specialized transportation services. Our commitment to innovation, quality, and customer satisfaction drives our success in over 200 countries and territories worldwide.Your Career PathWe offer competitive salaries,...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Job DescriptionThe Job OverviewWe are seeking a skilled Customer Service Representative to join our team in Portugal. As a key member of our customer-facing department, you will be responsible for handling calls, emails, and chats with customers in a professional and courteous manner.You will resolve customer inquiries and requests, ensuring strong customer...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    About the Role:As a Customer Service Representative at Claire's, you will be responsible for driving sales and delivering excellent customer service.Main Responsibilities:Supporting your Store Manager and Assistant Store Manager with achieving retail store targets by promoting sales.Providing friendly and efficient customer service to ensure a fun and...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    At Phiture, we are committed to making life a little sweeter for our customers and consumers by providing quality service and sugar products. As a key member of our team, you will play a vital role in ensuring that our customers receive exceptional service and support.About the RoleWe are seeking an experienced Customer Service Representative to join our...


  • Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

    Are you looking for a career opportunity that allows you to leverage your Danish language skills and provide exceptional customer service? We have an exciting role available for a CUSTOMER SERVICE REPRESENTATIVE who can communicate effectively with customers in Danish.About the Job:We are seeking a highly skilled and experienced Customer Service...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    OverviewWe are seeking a highly skilled and customer-focused Customer Service Representative to join our Cross Border Talents team in Lisbon. As part of our international support team, you will be responsible for delivering exceptional customer service via phone, email, and chat.