Customer Service Representative in Lisbon with Medical Device Expertise
Há 4 dias
Your responsibilities and impact as a Customer Service Agent will be multifaceted:
- Taking care of inquiries from customers regarding the Omnipod Product, an Insulin Management System.
- Responding to inbound calls, managing orders, and coordinating product shipment to customers.
- Providing support and direction to customers, resolving their issues in a timely and empathetic manner.
- Encouraging customers' compliance with product utilization.
The ideal candidate should possess the following skills and qualifications:
- A native level of German and a good level of English.
- Enthusiasm about medicine and an affinity for providing help.
- Knowledge of the value and impact that a good customer experience can create.
- Being an attentive listener, comfortable and skillful at communicating with people.
- Being energetic, innovative, and working proactively at a fast pace.
- Excitement about intercultural communication and the expatriate lifestyle.
- Living in or willing to relocate to Portugal for an international career and life experience.
- Having a valid Portuguese work permit (required).
- Competitive Salary:
- Including free accommodation: 1,230€ gross/month
- Excluding accommodation: 1,612€ gross/month
- A comprehensive benefits package including:
- Reimbursement of your initial flight expenses after contract signing.
- Airport pick-up.
- Yearly two-way flight ticket back to your home country (within the EU).
- Help with paperwork, opening bank accounts, etc. upon your arrival.
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
- Real career opportunities in different career paths.
- Compensation during the training period if successful (5 days): 90% of regular wages.
Are you ready to embark on this exciting adventure? Your new employer is a multinational organization recognized as one of the best sales and customer service solutions provider companies in the world.
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