Customer Service Representative in Lisbon with Medical Device Expertise

Há 4 dias


Braga, Braga, Portugal Blu Selection Tempo inteiro
Immerse Yourself in Customer Service at a Leading Medical Device Company

Your responsibilities and impact as a Customer Service Agent will be multifaceted:

  • Taking care of inquiries from customers regarding the Omnipod Product, an Insulin Management System.
  • Responding to inbound calls, managing orders, and coordinating product shipment to customers.
  • Providing support and direction to customers, resolving their issues in a timely and empathetic manner.
  • Encouraging customers' compliance with product utilization.

The ideal candidate should possess the following skills and qualifications:

  • A native level of German and a good level of English.
  • Enthusiasm about medicine and an affinity for providing help.
  • Knowledge of the value and impact that a good customer experience can create.
  • Being an attentive listener, comfortable and skillful at communicating with people.
  • Being energetic, innovative, and working proactively at a fast pace.
  • Excitement about intercultural communication and the expatriate lifestyle.
  • Living in or willing to relocate to Portugal for an international career and life experience.
  • Having a valid Portuguese work permit (required).
Beneath the Surface: The Rewards of Working at Blu Selection
  • Competitive Salary:
    • Including free accommodation: 1,230€ gross/month
    • Excluding accommodation: 1,612€ gross/month
  • A comprehensive benefits package including:
    • Reimbursement of your initial flight expenses after contract signing.
    • Airport pick-up.
    • Yearly two-way flight ticket back to your home country (within the EU).
    • Help with paperwork, opening bank accounts, etc. upon your arrival.
    • Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
    • Real career opportunities in different career paths.
    • Compensation during the training period if successful (5 days): 90% of regular wages.

Are you ready to embark on this exciting adventure? Your new employer is a multinational organization recognized as one of the best sales and customer service solutions provider companies in the world.



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