Customer Service Representative with International Exposure

2 semanas atrás


Braga, Braga, Portugal Blu Selection Tempo inteiro

Company Overview


We are a multinational organisation with a strong presence in the sales and customer service solutions market. Our company culture is built around collaboration, innovation, and a passion for delivering exceptional results.



Salary


Our competitive salary package includes:



  • A gross monthly salary of €1040 (including free accommodation) or €1298 (excluding accommodation)
  • Reimbursement of initial flight expenses after 3 months
  • An opportunity to develop your skills and advance in your career


Job Description


In this role as a Customer Service Representative, you will be responsible for providing excellent customer service to our clients over the phone and via email. Your key responsibilities will include:



  1. Supporting customers with their queries about products or services
  2. Handling customer complaints in a timely and satisfactory manner
  3. Maintaining clear and effective communication with clients
  4. Working collaboratively with team members to ensure seamless customer service


Required Skills and Qualifications


To succeed in this role, you will need:



  • To be a native Dutch speaker
  • To have a business proficiency level of English
  • To be motivated and committed to your work
  • To have excellent communication and listening skills
  • To be a team player and willing to work with many other nationalities


Benefits


We offer a range of benefits to support your personal and professional growth, including:



  • Free Portuguese lessons, cooking classes, sports activities, and social events
  • Help with paperwork, opening a bank account, etc. upon arrival
  • Real career opportunities in different career paths


Location


This role is based in Lisbon, where you will have the opportunity to experience the vibrant city life and cultural attractions.



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