Customer Service Representative for New Balance Emea
Há 7 dias
Company Overview
We are a global company with a presence in over 30 countries, offering multilingual support tailored to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.
About Us
Cpm International celebrates diversity and welcomes everyone, embracing unique styles. Our accessible workplace fosters inclusion and empowers employees to bring their whole selves to work.
New Balance Partnership
New Balance believes that we are born to move, and they are committed to offering innovative products that combine function and fashion, performance, and style. As a member of our international team, you will play an important part in supporting the company in sharing these values with customers worldwide.
Key Responsibilities
As a Customer Service Representative, your key responsibilities will include working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional manner. You will analyse consumer problems and offer individual solutions, developing a sound understanding of the products and services offered by our client.
Requirements
To be successful in this role, you will need a fluent level of Dutch, exceptional grammar and spelling skills, and a high level of English (both written and spoken). You must have a genuine passion for delivering outstanding customer service, as well as strong administrative skills with a keen eye for detail. A professional outlook and proactive approach to problem-solving are also essential.
Benefits
This is a part-time position, working 25 hours per week, with a salary of €12,435.89 gross per year. The contract is temporary, lasting 3 months with a 1-month probation period. You will receive top performance incentives, 24 calendar days of paid holiday leave, paid bank holidays, and 1 extra day in lieu. The office location is Barcelona (La Sagrera).
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