Business Analyst with Italian Language Skills
2 semanas atrás
Transform Your Career at Ttec
Competitive Salary: $50,000 - $60,000 per year
About the RoleWe're seeking a skilled Business Analyst to join our team in Poland. As an Italian-English speaking professional, you'll play a vital role in delivering exceptional customer experiences.
Key Responsibilities:- Monitor customer accounts and resolve escalated or complex issues
- Analyze financial data and credit reports to evaluate customer creditworthiness
- Establish credit limits and payment terms for customers based on their credit history and payment behavior
- Research and respond to customer inquiries regarding credit holds, credit line availability, and collection/past due issues
To succeed in this role, you'll need:
- 6 months of experience in customer service, back office administration, or collections
- Bilingual skills in Italian and English
- Strong analytical skills, attention to detail, and excellent communication abilities
- A quiet workspace in your home free of distractions and reliable high-speed internet connectivity
At Ttec, we value our employees' growth and well-being. You can expect:
- A supportive work environment that encourages career development
- An inclusive company culture that promotes diversity and community involvement
- A global team of dedicated professionals guided by our core values
- A competitive salary and performance-based bonus opportunities
- A comprehensive benefits package, including PTO, tuition reimbursement, and health and wellness incentives
Ttec is a global leader in customer experience solutions. Our mission is to make customers happy by delivering exceptional service and technology. We're committed to creating a diverse and inclusive workplace where everyone feels valued and empowered to grow.
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