Claims Management Expert
Há 17 horas
Are you a detail-oriented professional with a passion for problem-solving? We are seeking a Claims Management Specialist to join our team at Nestlé Business Services.
About UsNestlé Business Services is the backbone of the Nestlé Group, providing essential services such as Supply Chain, Financial, HR, Digital & Social Media, and Consumer Engagement. Our diverse team of professionals is passionate about innovation and continuous improvement. As a multicultural organization, we thrive in a fast-paced environment where collaboration and teamwork drive success.
The RoleWe are currently looking for a highly skilled Claims Management Specialist to support our operations in Portugal. This role will be responsible for analyzing and resolving claims and deductions raised by various stakeholders. If you have excellent analytical skills, strong communication abilities, and a keen eye for detail, we encourage you to apply.
Responsibilities- Analyze and resolve claims and deductions raised by customers and internal stakeholders
- Contribute to Continuous Improvement programs and standardization of processes across markets
- Monitor KPIs on quality of services provided and present during Daily Operational Reviews (DOR's)
- Participate in root cause analysis of mistakes/errors and problem solving
To succeed in this role, you will need:
- A degree in Business, Finance, Economics or a related field
- Knowledge of basic finance terminology and accounting rules
- Excellent English and French language skills
- Strong computer skills, including Microsoft Office applications (Excel expertise required)
- Good problem-solving and analytical skills
- Positive attitude, willingness to learn, and team player mentality
We value our talents and strive to create an engaging work environment that fosters growth and well-being. By joining NBS, you can expect:
- Development of expertise in Nestlé's Shared Services Business
- Immersive experience in a culturally diverse team
- Local and international exposure opportunities
- A flexible working environment
- Engagement and wellbeing activities
- A competitive salary and annual bonus based on performance
- Meal allowance card
- Flex benefits tailored to your needs
- Discounts through the Nestlé Club
- Free coffee and company equipment
- Medical support and e-learning courses
Salary: €45,000 - €60,000 per annum (dependent on experience).
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