Claims Management Specialist

Há 2 dias


Braga, Braga, Portugal Phiture Tempo inteiro

About Phiture
Nestlé Business Services (NBS) is a leading provider of supply chain, financial, HR, digital, and social media services to the Nestlé Group. We are a multicultural team of professionals dedicated to driving innovation and improvement processes across the world.

Position Summary
We are seeking a Claims Management Specialist - German Speaker to join our team in Braga/Lisbon (Portugal). The successful candidate will be responsible for analyzing and resolving claims and deductions raised by various stakeholders.

Key Responsibilities

  • Analyze and categorize customer claims and deductions
  • Contribute to Continuous Improvement programs and process standardization
  • Analyze KPIs on service quality and present during daily reviews
  • Participate in SLA trends, root cause analysis, and problem-solving

Requirements

  • Degree in Business, Finance, Economics, or similar (preferred)
  • Knowledge of basic finance terminology and accounting rules
  • Excellent English and German language skills
  • Strong computer skills, including Microsoft Office applications (Excel knowledge essential)
  • Good problem-solving, analytical, and organizational skills

What We Offer

  • Development opportunities in Nestlé's Shared Services Business
  • Culturally diverse team environment
  • Local and international exposure
  • Flexible working environment
  • Competitive salary: €45,000 - 55,000 per year
  • Meal allowance card
  • Flex benefits
  • Nestlé Club membership with discounts
  • Free coffee and company equipment
  • E-learning courses and training programs
  • Career progression and international career opportunities

Location
Braga/Lisbon (Portugal)


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