Claims Management Specialist
Há 2 dias
About Phiture
Nestlé Business Services (NBS) is a leading provider of supply chain, financial, HR, digital, and social media services to the Nestlé Group. We are a multicultural team of professionals dedicated to driving innovation and improvement processes across the world.
Position Summary
We are seeking a Claims Management Specialist - German Speaker to join our team in Braga/Lisbon (Portugal). The successful candidate will be responsible for analyzing and resolving claims and deductions raised by various stakeholders.
Key Responsibilities
- Analyze and categorize customer claims and deductions
- Contribute to Continuous Improvement programs and process standardization
- Analyze KPIs on service quality and present during daily reviews
- Participate in SLA trends, root cause analysis, and problem-solving
Requirements
- Degree in Business, Finance, Economics, or similar (preferred)
- Knowledge of basic finance terminology and accounting rules
- Excellent English and German language skills
- Strong computer skills, including Microsoft Office applications (Excel knowledge essential)
- Good problem-solving, analytical, and organizational skills
What We Offer
- Development opportunities in Nestlé's Shared Services Business
- Culturally diverse team environment
- Local and international exposure
- Flexible working environment
- Competitive salary: €45,000 - 55,000 per year
- Meal allowance card
- Flex benefits
- Nestlé Club membership with discounts
- Free coffee and company equipment
- E-learning courses and training programs
- Career progression and international career opportunities
Location
Braga/Lisbon (Portugal)
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